Milestone Electric, A/C, & Plumbing
Irving, TX HVAC · #4 of 10 · 22+ yrs
At a glance
- Google rating
- 4.9★ from 1,340+ reviews
- In business
- 22+ years
- Services
- 7 HVAC services
- Service area
- Irving, TX
- Phone
- +1-972-532-0405
Overview
Milestone Electric, A/C, & Plumbing specializes in comprehensive AC repair and diagnostics for Irving homeowners. Technicians document inspections from attics to condensers, ensuring transparency throughout the service process. This family-owned company has served the Dallas-Fort Worth area since 2004, providing consistent support for local residents. Reviewers frequently highlight the professionalism of their staff during complex cooling repairs and maintenance visits. Their team is well-versed in handling the intense heat loads typical of North Texas summers.
Milestone Electric, A/C, & Plumbing delivers expert air conditioning repair and installation services throughout the Irving area. Their technicians undergo rigorous internal training programs to ensure high-quality, precise cooling solutions. The company provides 24/7 emergency support to help Irving families manage unexpected system failures during extreme weather. Financing options are available to assist homeowners with managing the costs of major HVAC repairs or new system installations.
Vouched Score breakdown — 84/100
Above the Irving, TX HVAC average of 80/100. Ranks #4 of 10 listed HVAC providers in Irving, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Milestone Electric, A/C, & Plumbing compares to the Irving average
| Signal | Milestone Electric, A/C, & Plumbing | Irving avg | Delta |
|---|---|---|---|
| Vouched Score | 84/100 | 72/100 | +12 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,340+ | 885+ | +452 vs avg |
| Years in business | 22+ | 28+ | -6 vs avg |
What customers say
"Scott is very conscientious troubleshooting the issues. He offered various options and was very respectful with regards to price points. He offered his suggestions, explained his reasons behind his suggestions and did not heavily push to upsale. He simply offered all options and respected the decisions made. I am going to use him again, first because of the quality work and a close second because of his respect f…"
— Alicia Spencer · Mar 9, 2026 · Google Reviews"Justin did a great job! He was here right on time, explained things in an easy to understand manner. He was very patient and informative when going over the checklist for my service. Justin represented Milestone in a way for which the company should be proud!"
— Doris Miller · Mar 3, 2026 · Google Reviews"Have been a customer of Milestone for many years and the professionalism, before, the proficiency during and the politeness after the service have always stood out to me. Gary Strange was no exception and did a remarkable job in explaining the work and stayed with me to assist in a recommendation so that it was all handled on the same call. Kudos"
— Krishna Dhanam · Oct 28, 2025 · Google Reviews"Professional Master Plumber helped me out. Very good explaining everything to me. Processed the transaction to be installed today. Had a Master Electrician on the job site the same day. Very good turnaround time. Job was completed in agreed time. Explained maintenance required of homeowner. I rate the job a 5+. Keep up the professional work."
— Gary Davis · Jan 14, 2026 · Google Reviews"Zane came and did my ac maintenance today. He was very professional, courteous and friendly. I have always had exceptional customer service from Milestone. Thank you !! And a special thanks to Zane for taking the time to listen and talk."
— Annamarie Barron · Mar 9, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 1,340+ reviews)
- Long-established (22+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
When to choose them — and when to consider alternatives
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,340+ reviews)
- You value a long-tenured local operator (22+ years in business)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
Service area
Irving, TX home
Contact & hours
Frequently asked questions
What are the pros of Milestone Electric, A/C, & Plumbing?
When should I choose Milestone Electric, A/C, & Plumbing?
When should I consider alternatives to Milestone Electric, A/C, & Plumbing?
What is the Vouched Score for Milestone Electric, A/C, & Plumbing?
How long has Milestone Electric, A/C, & Plumbing been in business?
How can I contact Milestone Electric, A/C, & Plumbing?
What does HVAC service typically cost when working with a Irving, TX provider like Milestone Electric, A/C, & Plumbing?
Does Milestone Electric, A/C, & Plumbing do AC Repair in Irving, TX?
Does Milestone Electric, A/C, & Plumbing do AC Replacement in Irving, TX?
Does Milestone Electric, A/C, & Plumbing do HVAC Installation in Irving, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Milestone Electric, A/C, & Plumbing (this company) |
84/100 | 4.9★ (1,340+) | 22+ | — | — | — |
| 76/100 | 4.7★ (4,380+) | 43+ | A+ ✓ | 3.1★ | Best for Ductwork & Sealing Best for Smart Thermostat Install |
|
| 90/100 | 4.9★ (1,255+) | 65+ | A+ ✓ | — | Highest Vouched Score Best for Emergency / 24-Hour Service |
|
| 80/100 | 5.0★ (70+) | 18+ | — | — | Best for Furnace Replacement |
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Profile last updated May 13, 2026.