Reliant Air Conditioning
Irving, TX HVAC · #8 of 10 · BBB A+ Accredited · 43+ yrs
At a glance
- Google rating
- 4.7★ from 4,380+ reviews
- In business
- 43+ years
- BBB
- A+ accredited
- Yelp
- 3.1★ from 260+ reviews
- Services
- 9 HVAC services
- Service area
- Irving, TX
- Phone
- +1-817-831-3950
Overview
Reliant Air Conditioning specializes in gimmick-free AC repair and replacement for Irving homeowners. Serving the DFW area since 1983, they emphasize transparent service and non-commissioned technical advice. Technicians frequently document inspections with photos to ensure homeowners understand their system's condition. Local residents appreciate their focus on preventative maintenance, particularly for managing systems through intense North Texas summers. Their team provides comprehensive support for heating and cooling needs across the entire metroplex.
Reliant Air Conditioning provides residential HVAC repair and system replacement throughout the Dallas-Fort Worth Metroplex. This company reports a gimmick-free business model established in 1983, featuring non-commissioned technicians. They offer a $85 complete AC tune-up service to help homeowners prevent system failures. Financing options are available through a partnership with Wells Fargo Bank, N.A. for qualifying repair or replacement projects.
Vouched Score breakdown — 76/100
Irving, TX HVAC average is 80/100. Ranks #8 of 10 listed HVAC providers in Irving, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Reliant Air Conditioning compares to the Irving average
| Signal | Reliant Air Conditioning | Irving avg | Delta |
|---|---|---|---|
| Vouched Score | 76/100 | 72/100 | +4 vs avg |
| Google rating | 4.7★ | 4.8★ | -0.1 vs avg |
| Review volume | 4,380+ | 885+ | +3495 vs avg |
| Years in business | 43+ | 28+ | +15 vs avg |
What customers say
"Ricky was our technician today, he was timely, professional, & polite. We've used Reliant for many years & always have a good experience. Reliant sends a text dos with the technician's name & their photograph. They will let you know what may need to be replaced/upgraded but are not pushy. Highly recommend"
— Mary Rowe · Mar 7, 2026 · Google Reviews"Very disappointed with the system they installed in 2020 completely failing in 2025, and both the high price they charge for "labor" to repair it as well along with it taking well over a month to repair (failed 11/21, attempted to repair 12/10 after waiting 3 weeks for a part, and as of 12/26 it is still not repaired). The warranty covers parts for 10 years but not labor, and strategically for them, their labor rat…"
— Casey G · Dec 28, 2025 · Google Reviews"I am leaving a review for my mother Marie C. They were in to service on 1/29/26 on Bennington Dr. She is not able to leave a review because she does not have a google account nor a facebook account but wanted to give recognition to the young man who came out to service her unit. Daniel Medina was absolutely wonderful!!!! He gets an A++++++. She was very satisfied with the customer service as usual from your com…"
— Ahc C · Jan 30, 2026 · Google Reviews"Scottie Baker is far and beyond the best technician that has come to my house. He did a thorough inspection of my system, he took pictures to give transparency on issues, and made expert level advice on steps I should take. He educated me on the product that would be replacing it. Scottie was the epitome of professionalism and expert of his field. Thank you for showing me that this still exist. I want him to come to…"
— Jayohh · Feb 13, 2026 · Google Reviews"Reliant's Danielle Johnson did a great job! She took pictures of all she did inspecting our heating unit and then carefully explained each step so I could understand it. I learned alot about the inner workings of the system. I highly recommend signing up for Reliant's Fall & Spring HVAC checkups. We feel safer and confident that our system is running at its best!"
— Diana Holland · Feb 5, 2026 · Google Reviews"I've read some poor reviews but I can say that my experiences with Reliant have been nothing short of a positive experience. Unfortunately, most people review out of emotion when upset and not enough of us praise a company when they do a good job."
— Verified reviewer · BBB"You don't want these people on your property. Having a new system including the compressor and furnace installed and it is turning out to be one of the worst days of my life."
— Verified reviewer · BBB"They are not 'gimmick free since 1983'. They falsely advertise free quotes, but charged for a visit."
— Verified reviewer · BBB"Having strangers in your house for five hours could get aggravating, but these guys were kind, professional, andefficient."
— Darcel M. · Yelp"Jorge andLuiswere very knowledgeable, experienced and professional to deal with."
— Julia M. · Yelp"The installation crew went far above and beyond to makesure everythingwas perfect."
— David C. · YelpPros & cons
- High Google rating (4.7★ across 4,380+ reviews)
- Long-established (43+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Satisfaction guarantee
- 1-Year labor warranty
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Maintenance plans available
- Indoor air quality services
- Duct testing & sealing
- Specializes in AC repair
- Specializes in AC replacement
- 5 BBB complaint(s) filed in the past 12 months
- Most recent BBB complaints involve service or repair issues (8/10 sampled)
- Mixed customer sentiment (score 50/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- 17 complaint(s) filed against business
- Very disappointed with the system they installed in 2020 completely failing in 2025, and both the high price they charge for "labor" to repair it as well along with it taking well over a month to repa…
When to choose them — and when to consider alternatives
- You need indoor air quality work
- You need furnace repair
- You need AC system replacement
- You want a top-rated provider with substantial review history (4.7★, 4,380+ reviews)
- You value a long-tenured local operator (43+ years in business)
- Recent BBB complaint history is a deal-breaker for you
- Reports of high labor costs or delayed repairs would be a deal-breaker for you
- Reports of billing disputes would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
Service area
Irving, TX home
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
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Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Reliant Air Conditioning (this company) |
76/100 | 4.7★ (4,380+) | 43+ | A+ ✓ | 3.1★ | Ductwork & Sealing Smart Thermostat Install |
| 90/100 | 4.9★ (1,255+) | 65+ | A+ ✓ | — | Highest Vouched Score Best for Emergency / 24-Hour Service |
|
| 80/100 | 5.0★ (70+) | 18+ | — | — | Best for Furnace Replacement | |
| 68/100 | 4.2★ (55+) | 27+ | — | — | — |
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Profile last updated May 13, 2026.