King Charles Plumbing & Air Conditioning
Surprise, AZ HVAC · #6 of 12
At a glance
- Google rating
- 5.0★ from 650+ reviews
- In business
- 5+ years
- Services
- 6 HVAC services
- Service area
- Surprise, AZ
- Phone
- +1-623-888-8000
Overview
King Charles Plumbing & Air Conditioning delivers rapid cooling solutions for Surprise homeowners facing mid-summer AC failures. Technicians prioritize efficiency and honest, transparent pricing for both residential and commercial comfort systems. This locally owned team leverages over five years of trade experience to handle complex HVAC and plumbing repairs simultaneously. Residents in the Phoenix metro area rely on their prompt, same-day response for urgent cooling and heating crises.
King Charles Plumbing & Air Conditioning provides comprehensive HVAC repair and installation services across the Phoenix metro area. Their dual-trained technicians offer same-day emergency support for cooling and heating systems. King Charles LLC advertises transparent, flat-rate pricing to ensure homeowners understand costs before work begins. This locally owned firm maintains active licensing for both residential and commercial HVAC and plumbing projects.
Vouched Score breakdown — 81/100
Above the Surprise, AZ HVAC average of 80/100. Ranks #6 of 12 listed HVAC providers in Surprise, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How King Charles Plumbing & Air Conditioning compares to the Surprise average
| Signal | King Charles Plumbing & Air C… | Surprise avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 77/100 | +4 vs avg |
| Google rating | 5.0★ | 4.8★ | +0.2 vs avg |
| Review volume | 650+ | 375+ | +271 vs avg |
| Years in business | 5+ | 19+ | -14 vs avg |
What customers say
"King Charles was easy to deal with. Came out within a few hours of my first call...sooner than I expected to evaluate my leaking not working hot water heater. They had a new high quality one on the truck and installed it in little over an hour at a reasonable price. The young technician seemed to really know what he was doing. I wouldn't hesitate to hire them again."
— Robert Smith · Sep 29, 2025 · Google Reviews"What a great experience with King Charles Plumbing. Quickly scheduled a day and time. A text a few minutes before they arrived. Worked efficiently and completed the job as promised and a very fair price. Mason was the technician. Very polite and knew what he was doing the minute he walked in. 5 STARS FROM ME"
— Kevin Harrald · Feb 11, 2026 · Google Reviews"When I called King Charles Plumbing Heating & Air, they answered the phone immediately, scheduled our service, showed up on time and took care of our problem in short order. Great company, great service and would recommend highly to anyone for plumbing or heating services."
— Robert Weisser · Mar 3, 2026 · Google Reviews"I called King Charles Plumbing with a bad shower control valve that left our entire house without water. We’ve used King Charles before. They had a technician at our home within just a few hours. Brian assessed the damage, clearly explained his plan, and outlined the risks of removal. Fortunately, he was able to complete the install with no complications. Within an hour, the shower valve was repaired and water was r…"
— Stephen Lea · Sep 30, 2025 · Google Reviews"We were very please with King plumbing as the replaced our garbage disposal. They came within 2 hrs of our call, and the price was low compared to competitors. The serviceman was great, and got everything hooked up"
— William Steffen · Feb 9, 2026 · Google ReviewsPros
- High Google rating (5.0★ across 650+ reviews)
Self-reported on their website — not independently verified.
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (5.0★, 650+ reviews)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Surprise, AZ home
What King Charles Plumbing & Air Conditioning publishes about pricing
Financing
-
Financing available
As published: Financing available"…oughout our entire service area. SCHEDULE SERVICE Financing Available for Major Repairs Unexpected AC breakdowns don’t…"↗ source
Pricing model
-
Transparent pricing
As published: Transparent pricing"…echnicians diagnose issues thoroughly and provide transparent pricing before any work begins. You’ll always know exactl…"↗ source -
Upfront pricing
As published: Upfront pricing"…our services. When you choose us, you can expect up-front pricing that is fair, competitive, and reflective of our…"↗ source
Guarantees & credentials
- Licensed
- Satisfaction guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 7:00 AM – 7:00 PM |
|---|---|
| Tuesday | 7:00 AM – 7:00 PM |
| Wednesday | 7:00 AM – 7:00 PM |
| Thursday | 7:00 AM – 7:00 PM |
| Friday | 7:00 AM – 7:00 PM |
| Saturday | 8:00 AM – 5:00 PM |
| Sunday | Closed |
Frequently asked questions
What are the pros of King Charles Plumbing & Air Conditioning?
When should I choose King Charles Plumbing & Air Conditioning?
When should I consider alternatives to King Charles Plumbing & Air Conditioning?
What is the Vouched Score for King Charles Plumbing & Air Conditioning?
How long has King Charles Plumbing & Air Conditioning been in business?
How can I contact King Charles Plumbing & Air Conditioning?
What does HVAC service typically cost when working with a Surprise, AZ provider like King Charles Plumbing & Air Conditioning?
What pricing terms does King Charles Plumbing & Air Conditioning publish on their website?
Does King Charles Plumbing & Air Conditioning do AC Repair in Surprise, AZ?
Does King Charles Plumbing & Air Conditioning do AC Replacement in Surprise, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
King Charles Plumbing & Air Conditioning (this company) |
81/100 | 5.0★ (650+) | 5+ | — | — | — |
| 78/100 | 4.9★ (380+) | 28+ | — | 3.9★ | Best for Smart Thermostat Install | |
| 82/100 | 4.9★ (30+) | 19+ | A+ ✓ | — | — | |
| 76/100 | 4.8★ (275+) | 8+ | — | — | Best for AC Replacement |
Listed in
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Profile last updated May 16, 2026.