At a glance
- Google rating
- 4.8★ from 330+ reviews
- In business
- 24+ years
- BBB
- A+
- Service area
- Plano, TX
- Phone
- +1-972-216-1961
Overview
This family-owned business distinguishes itself through over two decades of consistent service and a dedicated focus on comprehensive residential and commercial HVAC maintenance, repair, and installation.
Operating for over 24 years, Sherrell Air Conditioning & Heating provides expert HVAC solutions across the Dallas Metroplex. The team specializes in professional AC repair and heating repair, ensuring comfort for both residential and commercial clients. Technicians are fully background-checked and trained to service all makes and models, including heat pumps, floor furnaces, and package units. Beyond standard repairs, the company offers specialized indoor air quality services and modern mini-split system installations. Customers benefit from 24-hour emergency support, ensuring help is available whenever systems fail. With a strong commitment to professional standards and reliable performance, the company provides flexible financing options to assist with system upgrades and major repairs, maintaining a reputation for honest, family-operated service in the community.
How Sherrell Air Conditioning & Heating compares to the Plano average
| Signal | Sherrell Air Conditioning & Heating | Plano avg | Delta |
|---|---|---|---|
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 330+ | 645+ | -312 vs avg |
| Years in business | 24+ | 26+ | -2 vs avg |
What customers say
Review themes: Customers frequently praise the company for their professional communication, technical expertise, and prompt arrival times. Many reviewers highlight the value of working with a family-owned business that maintains a personal touch throughout the service process. While most feedback is highly positive regarding repair quality and staff demeanor, some recent concerns have been raised regarding post-installation inspections and service follow-ups.
"After having Sherrell replace our AC unit we had another company come do our inspection. They found half the items in the contract have not been replaced. When we called the company to let them know, they wanted to charge us the $89 to come out to inspect our unit. This review is also pertinent to Lex Air who took over Sherrell AC and Heating"
— C Varner · 7 months ago · Google Reviews"Best HVAC company. Ever. We have purchased 2 furnaces and one full AC system. Every experience with Sherrell from the person that answers the phone to the techs in field has been consistently great! They are always fair in their pricing and honest in all their dealings. And being family owned and run if there ever was an issue, you can talk to Mr. Sherrell himself. And it's important to us support family businesses.…"
— Peter Demusz · 5 years ago · Google Reviews"Steven and his team are amazing! We went back and forth with our home warranty’s referral and decided to move forward with a full replacement because we lost confidence in the other company’s ability to communicate and repair timely. I am so glad we did! Steven made the process so easy and he was so responsive to all of our many questions and different quotes as we compared different options based on our budget. He …"
— Bianca Lopez · 4 years ago · Google ReviewsPros
- High Google rating (4.8★ across 330+ reviews)
- Long-established (24+ years in business)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- After having Sherrell replace our AC unit we had another company come do our inspection. They found half the items in the contract have not been replaced. When we called the company to let them know,…
When to choose them
- You value a long-tenured local operator (24+ years in business)
Service area
Plano, TX home
Contact & hours
Frequently asked questions
What are the pros of Sherrell Air Conditioning & Heating?
When should I choose Sherrell Air Conditioning & Heating?
Is Sherrell Air Conditioning & Heating BBB accredited?
How long has Sherrell Air Conditioning & Heating been in business?
How can I contact Sherrell Air Conditioning & Heating?
What does HVAC service typically cost when working with a Plano, TX provider like Sherrell Air Conditioning & Heating?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Sherrell Air Conditioning & Heating (this company) |
— | 4.8★ (330+) | 24+ | — | — | — |
| 69/100 | 4.8★ (610+) | 1+ | A ✓ | — | — | |
| 91/100 | 4.9★ (1,730+) | 69+ | A+ ✓ | — | Best for Mini-Splits / Ductless Best NATE-Certified Team Best Authorized Carrier Dealer in Plano |
|
| 77/100 | 5.0★ (85+) | 20+ | — | — | — |
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Profile last updated May 12, 2026.