Bill Joplin's Air Conditioning & Heating
Mckinney, TX HVAC · #1 of 15 · BBB A+ Accredited · NATE-certified · 48+ yrs
At a glance
- Google rating
- 4.9★ from 3,655+ reviews
- In business
- 48+ years
- BBB
- A+ accredited
- Services
- 5 HVAC services
- Service area
- McKinney, TX
- Phone
- +1-469-846-8339
Overview
Bill Joplin's Air Conditioning & Heating stands out for their Carrier Hall of Fame status and NATE-certified expertise. Technicians frequently arrive within one hour for emergency calls, a critical benefit during the intense North Texas summer heat. This family-owned company has served Collin County residents since 1978 with a focus on honest, repair-first diagnostics. Homeowners appreciate their transparent approach, which often saves customers thousands by avoiding unnecessary system replacements. Their team maintains deep local knowledge of McKinney’s specific residential and commercial climate needs.
Bill Joplin's Air Conditioning & Heating provides residential and commercial HVAC services throughout McKinney and the surrounding Collin County area. Carrier Factory Authorized Dealer status and 45+ years of experience distinguish their installation and repair capabilities. NATE-certified technicians offer 1-hour emergency response windows for urgent system failures. They also provide free second opinions on replacement quotes to ensure homeowners receive honest, pressure-free advice.
Vouched Score breakdown — 94/100
Above the McKinney, TX HVAC average of 85/100. Ranks #1 of 15 listed HVAC providers in McKinney, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Bill Joplin's Air Conditioning & Heating compares to the McKinney average
| Signal | Bill Joplin's Air Conditionin… | McKinney avg | Delta |
|---|---|---|---|
| Vouched Score | 94/100 | 85/100 | +9 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 3,655+ | 1,010+ | +2642 vs avg |
| Years in business | 48+ | 28+ | +20 vs avg |
What customers say
"The sales rep Grant was excellent. No bs, very honest and straightforward. He even came by my house on the day of installation to make sure everything was done correctly. Christian was the install lead and he too was fantastic as was the entire crew. The crew was very conscientious, courteous and did an excellent job on the install. Crew cleaned up, took me thru operation and everything is working like a char…"
— Pete Wenger · Feb 19, 2026 · Google Reviews"From selecting units to the installation to office staff to maintenance, we have been more than pleased with our experience. When we decided to replace our two systems a few years ago we considered several companies before deciding on Joplin’s. We are still so glad we did! Everything is still running great, and the people here make all the difference. Kudos to Misty and Haley who answer calls and arrange schedules t…"
— Mark Nelson · Mar 6, 2026 · Google Reviews"Joplin's maintenance plan is by far the best value in the area. The techs are always professional, timely, and helpful. They also saved me thousands on a quote from another company. The other company suggested replacing the entire unit but the tech from Joplin's was able to diagnose the exact part that needed replaced. I'm very thankful for this company and highly recommend them."
— Lindsay Patterson · Mar 6, 2026 · Google Reviews"Bill Joplin AC has taken great care of us and has been amazing to work with as they have replaced two of our AC units in the past year. Carson came to service our new units and did an unbelievably great, thorough job - checking each unit, changing the filters, and taking time to inspect both inside and outside for any potential problems. We greatly appreciate the thoroughness and professionalism of your entire Jop…"
— William Reed · Feb 26, 2026 · Google Reviews"Victor was very professional, knowledgeable and worked efficiently. We were notified ahead of time of his arrival. He was courteous and explained the service in detail. We have had Joplins service our system for years and have always been pleased with the results."
— Raymond Holden · Mar 9, 2026 · Google ReviewsPros & cons
- High Google rating (4.9★ across 3,655+ reviews)
- Long-established (48+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Authorized Carrier Factory Authorized Dealer
- NATE-certified technicians
- Background-verified team
- Emergency response: 1-hour
- Satisfaction guarantee
- 10-Year labor warranty
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Maintenance plans available
- Indoor air quality services
- Specializes in AC repair
- Specializes in AC replacement
- 1 BBB complaint(s) filed in the past 12 months
- Most recent BBB complaints involve service or repair issues (1/1 sampled)
When to choose them — and when to consider alternatives
- You need emergency AC repair
- You need AC system replacement
- You need indoor air quality work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 3,655+ reviews)
- Recent BBB complaint history is a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
McKinney, TX home
What Bill Joplin's Air Conditioning & Heating publishes about pricing
Discounts
Diagnostics & second opinions
-
Free second opinion
As published: Free second opinion"…ffer Valid 3/1/2026 through 6/30/2026 Valid Until FREE Second Opinion Joplin’s offers a Free Second Opinion on equipmen…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…er installation and immediate comfort. Includes a free quote and personalized consultation to find the perfect…"↗ source
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
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Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Bill Joplin's Air Conditioning & Heating (this company) |
94/100 | 4.9★ (3,655+) | 48+ | A+ ✓ | — | Highest Vouched Score NATE-Certified Team Carrier Dealer in McKinney |
| 89/100 | 4.9★ (830+) | 40+ | — | — | — | |
| 82/100 | 4.9★ (135+) | 5+ | — | — | Best for Heat Pumps | |
| 92/100 | 4.9★ (1,230+) | 68+ | A+ ✓ | — | Best for Mini-Splits / Ductless |
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Profile last updated May 14, 2026.