A/C Works
Mckinney, TX HVAC · #9 of 15 · BBB A+ Accredited · 21+ yrs
At a glance
- Google rating
- 5.0★ from 465+ reviews
- In business
- 21+ years
- BBB
- A+ accredited
- Yelp
- 4.6★ from 40+ reviews
- Services
- 8 HVAC services
- Service area
- McKinney, TX
- Phone
- +1-214-733-5711
Overview
A/C Works specializes in residential HVAC repair and replacement throughout the McKinney area. David Crawley leads this family-owned operation with over 30 years of industry experience. Reviewers frequently highlight their honest diagnostic approach, often repairing components instead of pushing for full system replacements. They maintain a consistent 24/7 emergency response for local homeowners facing sudden cooling or heating failures. This team regularly earns Readers' Choice awards for their reliable service across Collin County.
A/C Works provides residential HVAC repair and system installation services for homeowners throughout the Greater McKinney area. This family-owned business reports 20+ years of operation and holds an A+ rating with the BBB. They offer 24/7 emergency service and provide free estimates for new equipment installations. Their technicians state they prioritize honest diagnostics and repair-over-replace solutions for aging systems.
Vouched Score breakdown — 86/100
Above the McKinney, TX HVAC average of 85/100. Ranks #9 of 15 listed HVAC providers in McKinney, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How A/C Works compares to the McKinney average
| Signal | A/C Works | McKinney avg | Delta |
|---|---|---|---|
| Vouched Score | 86/100 | 85/100 | +1 vs avg |
| Google rating | 5.0★ | 4.9★ | +0.1 vs avg |
| Review volume | 465+ | 1,010+ | -547 vs avg |
| Years in business | 21+ | 28+ | -7 vs avg |
What customers say
"Appointment set and they kept me informed when they were on the way. Jason kept me informed of his arrival time and lasted questions pertaining to what was happening with the furnace. Checked the operation and narrow down. Kept me informed throughout the process and once fixed waited for the temperature to reach desired level before leaving. Very pleasant and informative as well as fair pricing. Very pleased with th…"
— Rudy Rosman · Jan 27, 2026 · Google Reviews"A/C works has been our service provider for many years. They are on time, courteous, and explain everything very well. Jason is absolutely wonderful and today we met Mason who was very nice as well. David, the owner, came out in an emergency a couple of summers ago and was just fantastic! We feel very well cared for and trust that they always will take care of us."
— Mel · Dec 29, 2025 · Google Reviews"As always David and his crew are the best! We have relayed on A/C Works for nearly 20 years, and they have never let us down. Their team is professional, dependable, and always quick to respond when we need them. Whether it’s routine maintenance or an unexpected repair, the work is done right the first time with care and attention to detail. It’s rare these days to find a company that provides this level of consist…"
— Cynthia Kidwell · Oct 3, 2025 · Google Reviews"I cannot even begin to express my gratitude for this business. I’ve never met more honest, fair, kind and hard working people who truly care about their clients. David and Rebekah have been so great to work with both at my home and my office and I am truly a loyal customer thanks to the wonderful job they do."
— Abigail Shepard · Jan 26, 2026 · Google Reviews"David and his crew are so easy to work with and are trustworthy and reliable. We recently had to replace our whole system and they were quick and helped us out when the new thermostat had an issue. They promptly diagnosed the problem and installed a new one. I’d highly recommend them!"
— Stephanie Crutchmer · Nov 11, 2025 · Google Reviews"Service from A/C Works has always been excellent! Their technicians are reliable and on time for appointments, friendly, very knowledgeable, and efficient in their work."
— Verified reviewer · BBB"If you want to hear lies and sales pitches, this is the company for you! Ask for cause he is full of them!"
— Verified reviewer · BBB"David Crawley is a class act and then some…A man of character plus 38yrs xp. my a/c unit is super old, he’s done service multiple times and i’m sure it’s a lot of ppl would sell me on replacing but he keeps it fair and honest."
— Verified reviewer · BBB"Today is the time in the last six years thatDavidhas come out to maintain or repair our air-conditioner or thermostat."
— Jenny M. · Yelp"Sam andJasoncame out to service my system on two occasions so far."
— Doug R. · Yelp"He didn't charge extra either because of it being aSundayor Father's Day."
— Jennifer M. · YelpPros & cons
- High Google rating (5.0★ across 465+ reviews)
- Long-established (21+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Indoor air quality services
- Specializes in AC repair
- Specializes in furnace repair
When to choose them
- You need indoor air quality work
- You need furnace repair
- You need to finance the work
- You prefer a family-owned operation
- You value a long-tenured local operator (21+ years in business)
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Thermostat Installation
Service area
McKinney, TX home
Guarantees & credentials
- Licensed technician
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 7:00 AM – 10:00 PM |
|---|---|
| Tuesday | 7:00 AM – 10:00 PM |
| Wednesday | 7:00 AM – 10:00 PM |
| Thursday | 7:00 AM – 10:00 PM |
| Friday | 7:00 AM – 10:00 PM |
| Saturday | 8:00 AM – 5:00 PM |
| Sunday | 9:00 AM – 5:00 PM |
Frequently asked questions
What are the pros of A/C Works?
When should I choose A/C Works?
What is the Vouched Score for A/C Works?
Is A/C Works BBB accredited?
How long has A/C Works been in business?
How can I contact A/C Works?
What does HVAC service typically cost when working with a McKinney, TX provider like A/C Works?
Does A/C Works do AC Repair in McKinney, TX?
Does A/C Works do AC Replacement in McKinney, TX?
Does A/C Works do Furnace Repair in McKinney, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
A/C Works (this company) |
86/100 | 5.0★ (465+) | 21+ | A+ ✓ | 4.6★ | — |
| 78/100 | 4.9★ (460+) | 34+ | — | — | — | |
| 89/100 | 5.0★ (1,135+) | 18+ | — | — | — | |
| 89/100 | 4.9★ (830+) | 40+ | — | — | — |
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Profile last updated May 14, 2026.