Crow's Heat & Air- McKinney
Mckinney, TX HVAC · #12 of 15 · 34+ yrs
At a glance
- Google rating
- 4.9★ from 460+ reviews
- In business
- 34+ years
- Services
- 9 HVAC services
- Service area
- McKinney, TX
- Phone
- +1-972-548-1323
Overview
Crow's Heat & Air specializes in furnace and AC repairs for McKinney homeowners. This family-owned business maintains 30+ years of local experience serving Collin County residents. Technicians frequently manage emergency repairs during North Texas ice storms, often arriving within 30 minutes of a call. Their team provides comprehensive installation services, including Amana equipment retrofits and smart thermostat integration. They prioritize clear communication and honest diagnostics throughout the repair process.
Crow's Heat & Air provides residential and commercial HVAC services throughout McKinney and Collin County. This family-owned company reports 30+ years of industry experience since their founding in 1992. They advertise 24/7 emergency service for heating and cooling system failures. Their team lists Amana as a primary equipment brand for new installations and system replacements.
Vouched Score breakdown — 78/100
McKinney, TX HVAC average is 85/100. Ranks #12 of 15 listed HVAC providers in McKinney, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Crow's Heat & Air- McKinney compares to the McKinney average
| Signal | Crow's Heat & Air- McKinney | McKinney avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 85/100 | -7 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 460+ | 1,010+ | -552 vs avg |
| Years in business | 34+ | 28+ | +6 vs avg |
What customers say
"All work was completed very quickly and professionally. Everyone was easy to work with and applied good common sense. The TPO roof penetrations were all done correctly. Highly recommend Crow’s Heat & Air for any HVAC jobs."
— Larry Stogner · Jan 21, 2026 · Google Reviews"It is a ripoff and I don’t recommend anyone to use them. They came twice because my heater isn’t heating, I asked for them to fix, first time they came they said they wired it for emergency and put it on emergency, it worked on emergency, when the weather improved we put it back to heat mode and it didn’t work, I called them again and they said they had to hard reset. They made me pay for material and service call f…"
— Habtamu Masresha · Mar 9, 2026 · Google Reviews"We've used Crow's Heat & Air for over a decade and they are prompt, friendly and professional. Our heater stopped working right after the ice storm started, but there was no hesitation on Crow's part to come out to our house to address the issue. Garrett was here within 30 minutes and had the heating unit diagnosed and repaired in under 20 minutes. We'll always use their family business and we've obviously recommend…"
— Brent Mcginnis · Jan 27, 2026 · Google Reviews"The Crow family and its crew led by Elias did an exceptional job installing a A/C replacement. We’ve used Crow 3 times and have never been disappointed. Jay & Sue Miller"
— Sue Miller · Mar 5, 2026 · Google Reviews"The team in this company exceeded expection. They came out on a Sunday in the midst of the worst winter storm. The people in the office and the technician were great and very courteous. Because of weather conditions it took. A few days to resolve the problem. They provided continual updates and explained options. I am grateful that companies and families like this still exist."
— Matt Blake · Jan 28, 2026 · Google ReviewsPros & cons
- High Google rating (4.9★ across 460+ reviews)
- Long-established (34+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
- Free estimates
- Indoor air quality services
- Mini-split system specialist
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- It is a ripoff and I don’t recommend anyone to use them. They came twice because my heater isn’t heating, I asked for them to fix, first time they came they said they wired it for emergency and put it…
When to choose them — and when to consider alternatives
- You need furnace repair
- You need indoor air quality work
- You need to finance the work
- You value a long-tenured local operator (34+ years in business)
- Reports of billing disputes would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Thermostat Installation
Service area
McKinney, TX home
What Crow's Heat & Air- McKinney publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…e” Your HVAC System Works Hard. Protect it with a Maintenance Plan Heating and cooling systems have a way of breakin…"↗ source
Financing
-
Financing available
As published: Financing available"…pressor, fan motor, or other internal components. Financing Available Learn More AC REpair Quality AC Repair When You N…"↗ source
Guarantees & credentials
- Licensed
- Licensed contractors
- Satisfaction Guaranteed
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Crow's Heat & Air- McKinney?
When should I choose Crow's Heat & Air- McKinney?
When should I consider alternatives to Crow's Heat & Air- McKinney?
What is the Vouched Score for Crow's Heat & Air- McKinney?
How long has Crow's Heat & Air- McKinney been in business?
How can I contact Crow's Heat & Air- McKinney?
What does HVAC service typically cost when working with a McKinney, TX provider like Crow's Heat & Air- McKinney?
What pricing terms does Crow's Heat & Air- McKinney publish on their website?
Does Crow's Heat & Air- McKinney do AC Repair in McKinney, TX?
Does Crow's Heat & Air- McKinney do AC Replacement in McKinney, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Crow's Heat & Air- McKinney (this company) |
78/100 | 4.9★ (460+) | 34+ | — | — | — |
| 89/100 | 5.0★ (1,135+) | 18+ | — | — | — | |
| 88/100 | 5.0★ (1,765+) | 10+ | — | — | Best for Furnace Replacement Best for Smart Thermostat Install |
|
| 78/100 | 5.0★ (200+) | — | — | — | — |
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Profile last updated May 14, 2026.