Comfort Masters Plumbing Heating and Air Conditioning
Lubbock, TX HVAC · #2 of 15 · BBB A+ Accredited · 36+ yrs
At a glance
- Google rating
- 4.9★ from 515+ reviews
- In business
- 36+ years
- BBB
- A+ accredited
- Services
- 9 HVAC services
- Service area
- Lubbock, TX
- Phone
- +1-806-749-1000
Overview
Comfort Masters stands out for rapid emergency repairs, with reviewers citing same-day water heater replacements. Technicians demonstrate expertise in both HVAC and plumbing, frequently performing complex system installs and leak resolutions. Lubbock homeowners benefit from their deep local experience, as the team expertly handles West Texas winter heating demands. Customers consistently highlight the honest, transparent communication provided by their service staff during every visit.
Comfort Masters provides comprehensive heating, cooling, and plumbing services to residential and commercial clients throughout the Lubbock area. This locally owned contractor reports over 35 years of experience serving the South Plains region. Their team advertises 24/7 emergency repair capabilities for urgent system failures. They also offer preventative maintenance through their Comfort Club program to help homeowners avoid unexpected breakdowns.
Vouched Score breakdown — 90/100
Above the Lubbock, TX HVAC average of 82/100. Ranks #2 of 15 listed HVAC providers in Lubbock, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Comfort Masters Plumbing Heating and Air Conditioning compares to the Lubbock average
| Signal | Comfort Masters Plumbing Heat… | Lubbock avg | Delta |
|---|---|---|---|
| Vouched Score | 90/100 | 76/100 | +14 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 515+ | 665+ | -147 vs avg |
| Years in business | 36+ | 30+ | +6 vs avg |
What customers say
"Comfort Masters has saved our bacon more times than I can count, and today was no exception. Our water heater was actively leaking and getting worse by the hour. Our home warranty company had assigned us to their only network provider in Lubbock, who couldn't come until Monday. Facing a worsening leak threatening our furnace and surrounding cabinetry on a Friday afternoon, I called Comfort Masters as a last resort.…"
— Chris B · Mar 6, 2026 · Google Reviews"Comfort Masters are my people. They have replaced water heaters, HVAC systems, fixed leaks, added new shower and sink fixtures, installed a toilet and double-checked installation of a dishwasher that someone else installed. I have never been disappointed with the service or the price. They are always professional and I would definitely recommend them."
— Sherri Dahl · Mar 6, 2026 · Google Reviews"Comfort Masters just got a new loyal customer! The entire experience was top notch… Sammie was so friendly and professional and most importantly… honest! I felt like my well-being mattered and there was no hard sell like some of the “other folks” in town. Just figured out what I needed, explained it to me in language I could understand, and answered all my questions with the patience of a saint. Outstanding service!!"
— Holly Warren · Jan 24, 2026 · Google Reviews"Outstanding service from the first call to Comfort Masters, to the successfully completed heating and plumbing issues!! Darius Ware, the HVAC Technician, was very polite and knowledgeable. He walked me through the process of what the issue was and how he fixed it in a very understandable manner. Very professional and friendly. Tannin Logsdon, the Plumbing Technician, was also so polite and knowledgeable. He kept m…"
— Dianne Crowley · Feb 3, 2026 · Google Reviews"Your technician Ron was very polite, thorough, professional, and provided all the information I needed to be comfortable with the installation of the emergency generator natural gas pressure regulator installed. When I later expressed concern about smelling natural gas too often, he immediately scheduled another visit to check it out and discovered a leak in a connector previously installed over 4 years ago. He re…"
— James Doskocil · Jan 28, 2026 · Google Reviews"and the rest of the team really took care of me. They check in with me on the work to see what I thought as they progressed."
— Verified reviewer · BBBPros
- High Google rating (4.9★ across 515+ reviews)
- Long-established (36+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Maintenance plans available
- Indoor air quality services
- Mini-split system specialist
- Duct testing & sealing
- Specializes in AC repair
- Specializes in furnace repair
When to choose them
- You need indoor air quality work
- You need furnace repair
- You have a commercial property
- You want a top-rated provider with substantial review history (4.9★, 515+ reviews)
- You value a long-tenured local operator (36+ years in business)
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Lubbock, TX home
Guarantees & credentials
- Licensed professionals
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Comfort Masters Plumbing Heating and Air Conditioning?
When should I choose Comfort Masters Plumbing Heating and Air Conditioning?
What is the Vouched Score for Comfort Masters Plumbing Heating and Air Conditioning?
Is Comfort Masters Plumbing Heating and Air Conditioning BBB accredited?
How long has Comfort Masters Plumbing Heating and Air Conditioning been in business?
How can I contact Comfort Masters Plumbing Heating and Air Conditioning?
What does HVAC service typically cost when working with a Lubbock, TX provider like Comfort Masters Plumbing Heating and Air Conditioning?
What pricing terms does Comfort Masters Plumbing Heating and Air Conditioning publish on their website?
Does Comfort Masters Plumbing Heating and Air Conditioning do AC Repair in Lubbock, TX?
Does Comfort Masters Plumbing Heating and Air Conditioning do Furnace Repair in Lubbock, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Comfort Masters Plumbing Heating and Air Conditioning (this company) |
90/100 | 4.9★ (515+) | 36+ | A+ ✓ | — | Smart Thermostat Install |
| 88/100 | 4.9★ (775+) | 15+ | — | — | Best for Emergency / 24-Hour Service Best for Upfront Pricing |
|
| 85/100 | 4.7★ (500+) | 54+ | A+ ✓ | — | — | |
| 80/100 | 4.7★ (470+) | 30+ | A+ ✓ | — | — |
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Profile last updated May 14, 2026.