Ellis Air Systems
Killeen, TX HVAC · #2 of 13 · 35+ yrs
At a glance
- Google rating
- 4.7★ from 465+ reviews
- In business
- 35+ years
- Services
- 3 HVAC services
- Service area
- Killeen, TX
- Phone
- +1-254-526-5410
Overview
Ellis Air Systems stands out for their rapid response times, with multiple reviewers reporting same-day technician arrivals. This team leverages 39 years of experience to serve the unique climate needs of Central Texas homeowners. Technicians are noted for their ability to explain complex system repairs in clear, understandable terms for customers. Their commitment to the local community is evident through exclusive discounts for military members and first responders.
Ellis Air Systems provides residential and commercial HVAC solutions throughout the Killeen and Central Texas region. This team lists 39 years of industry experience and maintains status as a Daikin and Goodman dealer. They offer same-day service appointments and provide flexible financing options through partners like Greensky. Their technicians perform a full range of services including system installation, preventative maintenance, and emergency repairs.
Vouched Score breakdown — 87/100
Above the Killeen, TX HVAC average of 80/100. Ranks #2 of 13 listed HVAC providers in Killeen, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Ellis Air Systems compares to the Killeen average
| Signal | Ellis Air Systems | Killeen avg | Delta |
|---|---|---|---|
| Vouched Score | 87/100 | 80/100 | +7 vs avg |
| Google rating | 4.7★ | 4.8★ | -0.1 vs avg |
| Review volume | 465+ | 270+ | +196 vs avg |
| Years in business | 35+ | 20+ | +15 vs avg |
What customers say
"I am moving into a new place and when I walked in and found a huge puddle around the hvac unit I quickly called maintenance. Ellis air contacted me within 10 minutes of the request.. and said someone would be on their way. Taylor gave me a call ahead and said he was on his way. I told him hey grab a key from the rental office and I’ll meet you there! Not only did he solve the issue, he explained the unit to me in te…"
— Megan Ann · Mar 7, 2026 · Google Reviews"The crews that came to my house were outstanding. The process to get my AC part and final repair was streamlined. The price was reasonable. They had us up and running in no time. Ramon was especially professional and kind both on the phone and in person. I definitely felt like they cared about doing a good job and not just getting through the repair as fast as possible."
— The Plant Ninja · Oct 24, 2025 · Google Reviews"10/10 Service and Speed – Ellis Air Earned a Lifelong Customer Early this morning, I called Ellis Air on behalf of my elderly parents whose HVAC system had suddenly shut down. I first spoke with Mr. Williams, who was incredibly polite, friendly, and patient. He gave clear instructions so my parents could prepare for the technician’s visit and help ensure a quick fix. To my surprise, Ellis Air had someone out withi…"
— T Cabana · Oct 8, 2025 · Google Reviews"Good day All! I had an issue with my AC unit a few days ago. I contacted Ellis Air. Taylor was dispatched. He called me ahead of time. ( very appreciative of that ) and he was very professional. His knowledge base is vast and he explained everything to me so that I could understand what was going on with my system. I couldn't ask for a better technician! Ellis Air...you have a great one right there! Thanks again Taylor!"
— Marlon Powell · Oct 28, 2025 · Google Reviews"I am very appreciative of the customer service and support I received today. Amara was fantastic to work with and she went above and beyond to meet my needs. Thank you for looking after your customers."
— R.J. Elizondo · Jan 14, 2026 · Google ReviewsPros
- High Google rating (4.7★ across 465+ reviews)
- Long-established (35+ years in business)
Self-reported on their website — not independently verified.
- Authorized Daikin, Goodman
- Emergency response: same-day
- Satisfaction guarantee
- Financing available
- Specializes in AC repair
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You prefer a family-owned operation
- You value a long-tenured local operator (35+ years in business)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Killeen, TX home
What Ellis Air Systems publishes about pricing
Discounts
Maintenance plans
-
maintenance program
As published: maintenance program"…running smoothly with our Cool Club preventative maintenance program. Sign up for convenience, peace of mind, and a wo…"↗ source
Financing
-
Financing available
As published: Financing available"…from their mobile devices, quickly and securely. Financing Available Ellis Air Systems partners with Greensky and Spri…"↗ source
Contact & hours
| Monday | 7:30 AM – 5:00 PM |
|---|---|
| Tuesday | 7:30 AM – 5:00 PM |
| Wednesday | 7:30 AM – 5:00 PM |
| Thursday | 7:30 AM – 5:00 PM |
| Friday | 7:30 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Frequently asked questions
What are the pros of Ellis Air Systems?
When should I choose Ellis Air Systems?
When should I consider alternatives to Ellis Air Systems?
What is the Vouched Score for Ellis Air Systems?
How long has Ellis Air Systems been in business?
How can I contact Ellis Air Systems?
What does HVAC service typically cost when working with a Killeen, TX provider like Ellis Air Systems?
What pricing terms does Ellis Air Systems publish on their website?
Does Ellis Air Systems do AC Repair in Killeen, TX?
Does Ellis Air Systems do HVAC Installation in Killeen, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Ellis Air Systems (this company) |
87/100 | 4.7★ (465+) | 35+ | — | — | — |
| 80/100 | 4.7★ (520+) | 15+ | — | — | Best for Upfront Pricing | |
| 83/100 | 4.7★ (485+) | 22+ | A+ ✓ | — | Best for Mini-Splits / Ductless | |
| 79/100 | 4.9★ (400+) | 25+ | — | — | — |
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Profile last updated May 14, 2026.