American Cooling And Heating

Gilbert, AZ HVAC · #12 of 18 · BBB A+ Accredited · NATE-certified · 33+ yrs

4.8 · 160+ Google reviews · 📍 3651 E Baseline Rd E-111, Gilbert, AZ 85234, USA
VOUCHEDSCOREEXCELLENT81/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 33+ years in business BBB A+ · Accredited NATE Certified Review sentiment: 85/100

At a glance

Google rating
4.8★ from 160+ reviews
In business
33+ years
BBB
A+ accredited
Services
6 HVAC services
Service area
Gilbert, AZ

Overview

Editorial review

American Cooling And Heating specializes in rapid AC repair and replacement throughout the Phoenix metropolitan area. Their team includes NATE-certified technicians who handle complex installations for brands like Trane and Ruud. Gilbert homeowners benefit from their 24-hour emergency service, which proved vital during extreme desert heat waves. Reviewers consistently highlight the company's transparent pricing and professional conduct during system replacements. This firm maintains a 30-year track record of serving Arizona residents.

American Cooling And Heating provides residential and commercial HVAC services throughout Gilbert and the surrounding Phoenix metro area. NATE-certified technicians perform repairs and installations for all major equipment brands, including Trane and Goodman. The company lists a 3-year warranty on parts and labor for all repairs. They offer 24-hour emergency service to address urgent cooling failures. Free estimates are available for new system installations and replacements.

Vouched Score breakdown — 81/100

Gilbert, AZ HVAC average is 83/100. Ranks #12 of 18 listed HVAC providers in Gilbert, AZ.

BBB Rating 100 3%
Editorial Review 82 42%
Google Rating 93 16%
Review Recency 100 5%
Local Search Rank 39 8%
Review Sentiment 85 14%
Years in Business 100 4%
Google Review Volume 60 8%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How American Cooling And Heating compares to the Gilbert average

Across 18 vetted hvac providers in Gilbert, AZ.

SignalAmerican Cooling And HeatingGilbert avgDelta
Vouched Score 81/100 83/100 -2 vs avg
Google rating 4.8★ 4.9★ -0.1 vs avg
Review volume 160+ 715+ -554 vs avg
Years in business 33+ 21+ +12 vs avg

What customers say

Recent Google reviews
★★★★★

"Need a new A/C here in the Phoenix area? You can’t do better than American Cooling and Heating, in my view. They are really reasonably priced, prompt and great at what they do. My new Ruud unit is the best brand out there and surprisingly affordable - and I did my research. Scot is super to work with, professional and knows his stuff."

— Bob Christie · Jan 15, 2026 · Google Reviews
★★★★★

"American Cooling and Heating is truly one of the best AC repair and replacement companies in Arizona. Scot Morgan is incredibly knowledgeable and takes the time to answer every question thoroughly, which made buying a new system much easier and stress-free. The entire team is efficient, professional, and courteous. When I was replacing my system, I compared multiple quotes, and Scot not only gave me the best price …"

— Parul Agrawal · Aug 26, 2025 · Google Reviews
★★★★★

"I just had my new AC installed yesterday, and working with Scot was such a positive experience. I don’t know much about AC, and I had already compared several companies, but Scot really stood out. He was patient, professional, honest, and his pricing was very clear. Even though I’ve never met him before and only found this company online, I felt very comfortable working with him. If you ever have AC problems, I trul…"

— Ella Zhao · Aug 28, 2025 · Google Reviews
★★★★★

"Definitely a 5 star review! They were super responsive on a Sunday when our AC stopped working in 115 degree weather! Miguel worked until 10pm on a Sunday night to get our AC operating temporarily before replacing the unit. Scot was fair with pricing on a new unit, was prompt on the install, did a great job on the install, is very knowledgeable and professional and would definitely recommend. Really great experience!"

— Scott Bower · Jul 28, 2023 · Google Reviews
★☆☆☆☆

"Unreliable, unfortunately I can't give a review about a company who does not show up for an appointment or have the decency to call and cancel. But I can tell you how this company rescheduled an appointment and than did not show for the 2nd appointment. Reliability is an important trait for a business and they are unreliable."

— Robert Tavassoli · Dec 13, 2025 · Google Reviews

Pros & cons

Pros Verified strengths
  • High Google rating (4.8★ across 160+ reviews)
  • Long-established (33+ years in business)
  • BBB accredited
What this provider advertises

Self-reported on their website — not independently verified.

  • Authorized Trane Authorized Dealer
  • NATE-certified technicians
  • Background-verified team
  • Emergency response: 24-hour
  • Satisfaction guarantee
  • 3-Year labor warranty
  • Financing available
  • Free estimates
  • Flat-rate, upfront pricing
  • Specializes in AC repair
  • Specializes in AC replacement
What customers praise
prompt emergency responsetransparent pricingprofessional installationtechnical knowledge
Cons What reviewers flag
missed appointments

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

When to choose them — and when to consider alternatives

Choose them if
  • You need AC system replacement
  • You need furnace repair
  • You need emergency AC repair
  • You value a long-tenured local operator (33+ years in business)
  • You want NATE-certified technicians
Consider alternatives if
  • Reports of missed appointments would be a deal-breaker for you

Services

Service area

Gilbert, AZ home

Office: 3651 E Baseline Rd E-111, Gilbert, AZ 85234, USA

What American Cooling And Heating publishes about pricing

Discounts

  • Senior discount
    As published: Senior discount
    "…• Fast Response 24/7 Call Now For A Free Estimate Senior Discounts Read more BBB A+ Rating BBB A+ Rating Read more C…"
    ↗ source
  • Military discount
    As published: Military discount
    "…d more Complaint Free Financing Options Read more Military Discounts Contact Us American Cooling And Heating 3651 E Ba…"
    ↗ source

Estimates

  • Free estimates
    As published: Free estimates
    "…ts and Labor - LIFETIME WARRANTY on Workmanship - FREE Estimates on AC Replacements or new AC Installations - FREE…"
    ↗ source

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

Frequently asked questions

What are the pros of American Cooling And Heating?
Based on public records and customer reviews: High Google rating (4.8★ across 160+ reviews); Long-established (33+ years in business); BBB accredited; Authorized Trane Authorized Dealer; NATE-certified technicians; Background-verified team; Emergency response: 24-hour; Satisfaction guarantee.
When should I choose American Cooling And Heating?
Choose them if: You need AC system replacement; You need furnace repair; You need emergency AC repair; You value a long-tenured local operator (33+ years in business); You want NATE-certified technicians.
When should I consider alternatives to American Cooling And Heating?
Consider alternatives if: Reports of missed appointments would be a deal-breaker for you.
What is the Vouched Score for American Cooling And Heating?
81/100. Top contributing signals: Bbb 100/100+ Review Recency 100/100, Years In Business 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
Is American Cooling And Heating BBB accredited?
American Cooling And Heating has a BBB rating of A+ and is BBB-accredited. Public BBB records show 0 complaint(s) in the past 12 months, 0 in the past 3 years.
How long has American Cooling And Heating been in business?
American Cooling And Heating has been operating for 33+ years in Gilbert, AZ.
How can I contact American Cooling And Heating?
Call American Cooling And Heating at +1-480-699-2516. Address: 3651 E Baseline Rd E-111, Gilbert, AZ 85234, USA.
What does HVAC service typically cost when working with a Gilbert, AZ provider like American Cooling And Heating?
AC repair typically runs $125–$630, and full AC system replacement runs $5,200–$12,100 in Gilbert, Arizona. These are area-wide market estimates, not American Cooling And Heating's quotes. For an exact price, request a written estimate from American Cooling And Heating.
What pricing terms does American Cooling And Heating publish on their website?
American Cooling And Heating's website publishes: Senior discount, Free estimates. Promotions and plans change — confirm currently-available terms with American Cooling And Heating before acting.
Does American Cooling And Heating do AC Repair in Gilbert, AZ?
Yes. American Cooling And Heating lists AC Repair among its services and serves Gilbert, AZ. Call +1-480-699-2516 for a quote.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
American Cooling And Heating (this company)
81/100 4.8★ (160+) 33+ A+ ✓
87/100 4.9★ (535+) 10+
75/100 4.8★ (355+) 17+ A+
78/100 4.9★ (125+) 25+

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Profile last updated May 17, 2026.