American Cooling And Heating
Gilbert, AZ HVAC · #12 of 18 · BBB A+ Accredited · NATE-certified · 33+ yrs
At a glance
- Google rating
- 4.8★ from 160+ reviews
- In business
- 33+ years
- BBB
- A+ accredited
- Services
- 6 HVAC services
- Service area
- Gilbert, AZ
- Phone
- +1-480-699-2516
Overview
American Cooling And Heating specializes in rapid AC repair and replacement throughout the Phoenix metropolitan area. Their team includes NATE-certified technicians who handle complex installations for brands like Trane and Ruud. Gilbert homeowners benefit from their 24-hour emergency service, which proved vital during extreme desert heat waves. Reviewers consistently highlight the company's transparent pricing and professional conduct during system replacements. This firm maintains a 30-year track record of serving Arizona residents.
American Cooling And Heating provides residential and commercial HVAC services throughout Gilbert and the surrounding Phoenix metro area. NATE-certified technicians perform repairs and installations for all major equipment brands, including Trane and Goodman. The company lists a 3-year warranty on parts and labor for all repairs. They offer 24-hour emergency service to address urgent cooling failures. Free estimates are available for new system installations and replacements.
Vouched Score breakdown — 81/100
Gilbert, AZ HVAC average is 83/100. Ranks #12 of 18 listed HVAC providers in Gilbert, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How American Cooling And Heating compares to the Gilbert average
| Signal | American Cooling And Heating | Gilbert avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 83/100 | -2 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 160+ | 715+ | -554 vs avg |
| Years in business | 33+ | 21+ | +12 vs avg |
What customers say
"Need a new A/C here in the Phoenix area? You can’t do better than American Cooling and Heating, in my view. They are really reasonably priced, prompt and great at what they do. My new Ruud unit is the best brand out there and surprisingly affordable - and I did my research. Scot is super to work with, professional and knows his stuff."
— Bob Christie · Jan 15, 2026 · Google Reviews"American Cooling and Heating is truly one of the best AC repair and replacement companies in Arizona. Scot Morgan is incredibly knowledgeable and takes the time to answer every question thoroughly, which made buying a new system much easier and stress-free. The entire team is efficient, professional, and courteous. When I was replacing my system, I compared multiple quotes, and Scot not only gave me the best price …"
— Parul Agrawal · Aug 26, 2025 · Google Reviews"I just had my new AC installed yesterday, and working with Scot was such a positive experience. I don’t know much about AC, and I had already compared several companies, but Scot really stood out. He was patient, professional, honest, and his pricing was very clear. Even though I’ve never met him before and only found this company online, I felt very comfortable working with him. If you ever have AC problems, I trul…"
— Ella Zhao · Aug 28, 2025 · Google Reviews"Definitely a 5 star review! They were super responsive on a Sunday when our AC stopped working in 115 degree weather! Miguel worked until 10pm on a Sunday night to get our AC operating temporarily before replacing the unit. Scot was fair with pricing on a new unit, was prompt on the install, did a great job on the install, is very knowledgeable and professional and would definitely recommend. Really great experience!"
— Scott Bower · Jul 28, 2023 · Google Reviews"Unreliable, unfortunately I can't give a review about a company who does not show up for an appointment or have the decency to call and cancel. But I can tell you how this company rescheduled an appointment and than did not show for the 2nd appointment. Reliability is an important trait for a business and they are unreliable."
— Robert Tavassoli · Dec 13, 2025 · Google ReviewsPros & cons
- High Google rating (4.8★ across 160+ reviews)
- Long-established (33+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Authorized Trane Authorized Dealer
- NATE-certified technicians
- Background-verified team
- Emergency response: 24-hour
- Satisfaction guarantee
- 3-Year labor warranty
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
- Specializes in AC replacement
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Unreliable, unfortunately I can't give a review about a company who does not show up for an appointment or have the decency to call and cancel. But I can tell you how this company rescheduled an appo…
When to choose them — and when to consider alternatives
- You need AC system replacement
- You need furnace repair
- You need emergency AC repair
- You value a long-tenured local operator (33+ years in business)
- You want NATE-certified technicians
- Reports of missed appointments would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Gilbert, AZ home
What American Cooling And Heating publishes about pricing
Discounts
-
Senior discount
As published: Senior discount"…• Fast Response 24/7 Call Now For A Free Estimate Senior Discounts Read more BBB A+ Rating BBB A+ Rating Read more C…"↗ source -
Military discount
As published: Military discount"…d more Complaint Free Financing Options Read more Military Discounts Contact Us American Cooling And Heating 3651 E Ba…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…ts and Labor - LIFETIME WARRANTY on Workmanship - FREE Estimates on AC Replacements or new AC Installations - FREE…"↗ source
Guarantees & credentials
- Licensed
- NATE Certified
- LIFETIME WARRANTY
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | 6:00 AM – 11:00 PM |
|---|
Frequently asked questions
What are the pros of American Cooling And Heating?
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When should I consider alternatives to American Cooling And Heating?
What is the Vouched Score for American Cooling And Heating?
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How long has American Cooling And Heating been in business?
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What does HVAC service typically cost when working with a Gilbert, AZ provider like American Cooling And Heating?
What pricing terms does American Cooling And Heating publish on their website?
Does American Cooling And Heating do AC Repair in Gilbert, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
American Cooling And Heating (this company) |
81/100 | 4.8★ (160+) | 33+ | A+ ✓ | — | — |
| 87/100 | 4.9★ (535+) | 10+ | — | — | — | |
| 75/100 | 4.8★ (355+) | 17+ | A+ | — | — | |
| 78/100 | 4.9★ (125+) | 25+ | — | — | — |
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Profile last updated May 17, 2026.