Strauss Heating and Air Conditioning Inc.
El Paso, TX HVAC · #16 of 16 · 101+ yrs
At a glance
- Google rating
- 4.7★ from 135+ reviews
- In business
- 101+ years
- Services
- 10 HVAC services
- Service area
- El Paso, TX
- Phone
- +1-915-383-2177
Overview
Strauss Heating and Air Conditioning Inc. specializes in complex HVAC system replacements and ductwork retrofits. This family-owned firm advertises same-day emergency repair services for residential and commercial clients across El Paso. Technicians frequently perform custom ductwork modifications and thermostat relocations to improve airflow in older desert-climate homes. Reviewers highlight the team’s ability to diagnose and replace failed units during extreme weekend temperature spikes.
Strauss Heating and Air Conditioning Inc. provides residential and commercial HVAC repair and installation services throughout El Paso. The company advertises same-day emergency response for heating and cooling failures. They maintain a focus on Rheem equipment installations for improved energy efficiency. Maintenance plans are available to help homeowners manage system upkeep with scheduled quarterly visits and in-depth inspections.
Vouched Score breakdown — 69/100
El Paso, TX HVAC average is 81/100. Ranks #16 of 16 listed HVAC providers in El Paso, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Strauss Heating and Air Conditioning Inc. compares to the El Paso average
| Signal | Strauss Heating and Air Condi… | El Paso avg | Delta |
|---|---|---|---|
| Vouched Score | 69/100 | 68/100 | +1 vs avg |
| Google rating | 4.7★ | 4.7★ | matches city average |
| Review volume | 135+ | 460+ | -323 vs avg |
| Years in business | 101+ | 31+ | +70 vs avg |
What customers say
"I went with this company to help support a locally owned 2nd generation business. Owner and his son were at my location for other work thru another company when I requested a quote for a new heating/AC unit. The quote was prompt and professional and included and electrical service upgrade.. A date was set and installation took place. After learning that permits may be needed for the type of work performed, I checked…"
— Chris Loker · Mar 4, 2026 · Google Reviews"From the very start, Strauss Heating and Air Conditioning Inc. exceeded our expectations. Cesar Strauss came to our home on a Saturday night—one of the coldest nights in El Paso—when other companies wouldn’t come out on short notice. He went up on the roof and thoroughly troubleshot the issue, exploring every possible option to restore heat. Ultimately, the unit was beyond repair. Cesar demonstrated the utmost prof…"
— Karla Brown · Feb 4, 2026 · Google Reviews"Excellent service provided by Cesar and Juan! They showed up on time, did their best to diagnose the issues... I ended up needing a new system. They had my HVAC replaced/installed within 2 days. They were both professional, respectful, clean and answered all of my questions. My family and I cannot thank you enough for getting our house cool again, especially with triple digit temps approaching. Thank you!!"
— Stephenie · Jun 11, 2025 · Google Reviews"Here’s a polished rewrite of your comment: Strauss Heating and Air Conditioning, Inc. provided our family with excellent service at a fair price. Our heating unit stopped working late Friday evening, so we needed service on Saturday. They quickly identified the issue and completed the repair at a reasonable cost."
— Wesley Crawford · Nov 23, 2025 · Google Reviews"Cesar and Juan are amazing. Professional, polite and kind. Their work Is meticulous and fast. They are very knowledgeable in diagnosing problems. Their prices are very reasonable. My daughter just bought a house and 6 months later it needed a whole new refrigerated unit and they got it installed in 4 hours. They have gained two life long customers, myself and my daughter. Thank you Strauss for being awesome."
— Susan Kendall · Oct 30, 2024 · Google ReviewsPros & cons
- High Google rating (4.7★ across 135+ reviews)
- Long-established (101+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
- Specializes in furnace repair
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I went with this company to help support a locally owned 2nd generation business. Owner and his son were at my location for other work thru another company when I requested a quote for a new heating/A…
When to choose them — and when to consider alternatives
- You need furnace repair
- You have a commercial property
- You value a long-tenured local operator (101+ years in business)
- Reports of unpermitted work would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
El Paso, TX home
Guarantees & credentials
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Strauss Heating and Air Conditioning Inc.?
When should I choose Strauss Heating and Air Conditioning Inc.?
When should I consider alternatives to Strauss Heating and Air Conditioning Inc.?
What is the Vouched Score for Strauss Heating and Air Conditioning Inc.?
How long has Strauss Heating and Air Conditioning Inc. been in business?
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What does HVAC service typically cost when working with a El Paso, TX provider like Strauss Heating and Air Conditioning Inc.?
What pricing terms does Strauss Heating and Air Conditioning Inc. publish on their website?
Does Strauss Heating and Air Conditioning Inc. do AC Repair in El Paso, TX?
Does Strauss Heating and Air Conditioning Inc. do AC Replacement in El Paso, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Strauss Heating and Air Conditioning Inc. (this company) |
69/100 | 4.7★ (135+) | 101+ | — | — | — |
| 71/100 | 4.6★ (130+) | 23+ | A+ ✓ | — | — | |
| 79/100 | 4.6★ (210+) | 10+ | A+ ✓ | — | — | |
| 86/100 | 4.7★ (95+) | 74+ | — | — | Best for Emergency / 24-Hour Service Best for Ductwork & Sealing |
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Profile last updated May 13, 2026.