Diaz Services
El Paso, TX HVAC · #10 of 16 · BBB A+ Accredited · 10+ yrs
At a glance
- Google rating
- 4.6★ from 210+ reviews
- In business
- 10+ years
- BBB
- A+ accredited
- Services
- 7 HVAC services
- Service area
- El Paso, TX
- Phone
- +1-915-822-0039
Overview
Diaz Services specializes in custom HVAC installations, including ground-level unit placements that avoid rooftop mounting. These technicians coordinate with El Paso Electric to help homeowners access energy efficiency incentives for system upgrades. Their team maintains a 15+ year presence in the El Paso region, providing residential and commercial maintenance. Reviewers frequently highlight the crew's willingness to go above and beyond during complex multi-day installation projects.
Diaz Services provides residential and commercial HVAC repair and installation throughout El Paso. The company reports 15+ years of industry experience and maintains status as a participating contractor for El Paso Electric energy efficiency programs. Technicians offer free estimates on new system installations and provide maintenance for both heating and cooling equipment. They state they are fully licensed, bonded, and insured for all service calls.
Vouched Score breakdown — 79/100
El Paso, TX HVAC average is 81/100. Ranks #10 of 16 listed HVAC providers in El Paso, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Diaz Services compares to the El Paso average
| Signal | Diaz Services | El Paso avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 68/100 | +11 vs avg |
| Google rating | 4.6★ | 4.7★ | -0.1 vs avg |
| Review volume | 210+ | 460+ | -251 vs avg |
| Years in business | 10+ | 31+ | -21 vs avg |
What customers say
"Everything was top notched! Valerie Moore and the project manager went above and beyond to make sure I was getting the best possible service. As for the installation, it was quick and hassle-free, the technicians were very polite , knowledgeable and professional. One thing that this company stood out was their motivation and effectiveness on getting the brand that I requested (American Standard) . Other HVAC compani…"
— Michael Woods · Sep 2, 2023 · Google Reviews"We have Diaz Service installed a ruud package unit, reroof part of the house, elastomeric and maintain the roof and electrical panel upgrade. They finish the job professionally and pass inspection around one week. We were out of town for a conference for three days during the installation. My dog run out of the kennel and pooed all over the house. Mr. Diaz cleans some of the mass, so I did not have to do too much a…"
— Yan-Ting Lee · Apr 12, 2019 · Google Reviews"Freaking Awesome 😎 Customer Service and Customer Support !!! Came out and took care of my air conditioning unit and installed a new one covered by my warranty company. Super cool and comfortable in the home. Thanks Diaz Services."
— JR Fletcher Realtor · Aug 21, 2024 · Google Reviews"Brent and Misael did a good job- had all the tools , parts, and knowledge to fix our AC when we really needed it. They went above and beyond and I would recommend them and Diaz Services for anyone need HVAC work of any type. Mark Huston"
— Mark Huston · Aug 1, 2025 · Google Reviews"They recently performed maintenance on my A/C unit, which needed a deep cleaning and some parts replaced. Their team was professional, punctual, and efficient when performing the work. The unit is now running, and I really appreciate their attention to detail. I highly recommend Diaz Services for anyone needing reliable refrigeration or A/C maintenance."
— Samuel Waissman · May 27, 2025 · Google Reviews"I asked for a quote for some work on an a/c evaporative cooler. I asked them to call me before they showed up because it was a rental property."
— Verified reviewer · BBBPros
- Long-established (10+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Free estimates
- Specializes in AC repair
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
El Paso, TX home
Guarantees & credentials
- Bonded and insured
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Frequently asked questions
What are the pros of Diaz Services?
What is the Vouched Score for Diaz Services?
Is Diaz Services BBB accredited?
How long has Diaz Services been in business?
How can I contact Diaz Services?
What does HVAC service typically cost when working with a El Paso, TX provider like Diaz Services?
What pricing terms does Diaz Services publish on their website?
Does Diaz Services do AC Repair in El Paso, TX?
Does Diaz Services do AC Replacement in El Paso, TX?
Does Diaz Services do Furnace Repair in El Paso, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Diaz Services (this company) |
79/100 | 4.6★ (210+) | 10+ | A+ ✓ | — | — |
| 86/100 | 4.7★ (95+) | 74+ | — | — | Best for Emergency / 24-Hour Service Best for Ductwork & Sealing |
|
| 79/100 | 4.6★ (1,065+) | 39+ | A+ ✓ | — | — | |
| 73/100 | 4.7★ (110+) | 15+ | — | — | — |
Listed in
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Profile last updated May 13, 2026.