Metro Air Conditioning Heating & Services
Dallas, TX HVAC · #14 of 20 · 36+ yrs
At a glance
- Google rating
- 4.8★ from 350+ reviews
- In business
- 36+ years
- Services
- 9 HVAC services
- Service area
- Dallas, TX
- Phone
- +1-214-304-7658
Overview
Metro Air Conditioning Heating & Services specializes in honest AC diagnostics, often saving homeowners significant costs compared to competitors. Operating in Dallas since 1990, the team addresses the extreme North Texas summer heat with 24/7 emergency support. Technicians routinely handle complex installations, including zone control systems for multi-story homes. Customers frequently highlight the company's commitment to fair pricing and efficient, same-day repair outcomes.
Metro Air Conditioning Heating & Services provides comprehensive HVAC solutions throughout the Dallas area. The company reports 35+ years of experience in residential heating and cooling. Metro Air Conditioning Heating & Services lists 24/7 emergency response and same-day service availability for urgent repairs. They offer financing options and free estimates for system replacements. The company states they provide a 1-year warranty on all repair work.
Vouched Score breakdown — 78/100
Dallas, TX HVAC average is 81/100. Ranks #14 of 20 listed HVAC providers in Dallas, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Metro Air Conditioning Heating & Services compares to the Dallas average
| Signal | Metro Air Conditioning Heatin… | Dallas avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 73/100 | +5 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 350+ | 1,270+ | -917 vs avg |
| Years in business | 36+ | 38+ | -2 vs avg |
What customers say
"Metro provided amazing service. From another company we were quoted over $16,000 to fully repair our AC. The Metro tech came in, was incredibly kind, and immediately saved us 95%, diagnosing the actual problem in minutes. I will work with Metro exclusively in the future."
— James Hallahan · Jan 31, 2026 · Google Reviews"Metro, Brandon and Frank, worked on a problem with our air conditioner. They were able to figure out this issue, and after replacing some parts, they had it working again. We were so happy! We appreciate these guys! Their professionalism, courtesy, skills, and response time was outstanding."
— Kitchens Donna · Oct 28, 2025 · Google Reviews"I have been using Metro Air Conditioner and Heating Services for decades. Their customer service can't be beat. Their Technician's are aways polite and respectful. I have used them for emergencies and for routine maintenance. You never have to worry about being over charged and they gave my Mom a Senior Citizen Discount. We've been really fortunate not to have had too long of a wait as far as scheduling is concerned…"
— Tea High · Oct 22, 2025 · Google Reviews"Metro Air Conditioning immediately assured me they would send a technician that day! The technician arrived promptly, was professional and efficient. He quickly assessed the problem and made a recommendation for resolution and took only an hour to fully repair the system and bring it into complete compliance. Equally as important, the cost was surprisingly reasonable! The dispatcher directed me to their website fo…"
— Linda Middleton · Nov 14, 2025 · Google Reviews"I'm so happy I found a black owned AC and Heating company that fulfilled my needs. I am a signed up member, monthly, and really appreciate how they reach out to me when serving and half year tune-ups are due, sometimes. Keep up the great work, and how much I appreciate, as a member, receiving calls or messages for service appointments. Some backend works still needs to be focused on for members. I have no doubt the …"
— M Taylor · Jun 21, 2024 · Google ReviewsPros
- High Google rating (4.8★ across 350+ reviews)
- Long-established (36+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- 1-Year labor warranty
- Financing available
- Free estimates
- Specializes in AC repair
When to choose them — and when to consider alternatives
- You need furnace repair
- You need to finance the work
- You value a long-tenured local operator (36+ years in business)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
Service area
Dallas, TX home
What Metro Air Conditioning Heating & Services publishes about pricing
Discounts
-
Military discount
As published: Military discount"…mates - 100% Satisfaction Guarantee - 5% Senior & Military Discounts Call Now For Fast, Friendly Service:(214) 304-765…"↗ source
Financing
-
Financing available
As published: Financing available"…anty on Repairs Services All Major Brands Special Financing Available Complete Handling of the Permit Process AC Servic…"↗ source
Pricing model
-
Price-match guarantee
As published: Price-match guarantee"…irs. Plus, we're so confident in our pricing that we'll match any valid written estimate. From routine maintenance to complex system insta…"↗ source -
Transparent pricing
As published: Transparent pricing"…imes and 24-hour emergency service. We believe in transparent pricing, offering price matching for valid written estima…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…doesn't stop at quick responses; we also provide free estimates, same-day service, and a 1-year warranty on all r…"↗ source
Guarantees & credentials
- 1-Year Warranty
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Metro Air Conditioning Heating & Services?
When should I choose Metro Air Conditioning Heating & Services?
When should I consider alternatives to Metro Air Conditioning Heating & Services?
What is the Vouched Score for Metro Air Conditioning Heating & Services?
How long has Metro Air Conditioning Heating & Services been in business?
How can I contact Metro Air Conditioning Heating & Services?
What does HVAC service typically cost when working with a Dallas, TX provider like Metro Air Conditioning Heating & Services?
What pricing terms does Metro Air Conditioning Heating & Services publish on their website?
Does Metro Air Conditioning Heating & Services do AC Repair in Dallas, TX?
Does Metro Air Conditioning Heating & Services do AC Replacement in Dallas, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Metro Air Conditioning Heating & Services (this company) |
78/100 | 4.8★ (350+) | 36+ | — | — | — |
| 84/100 | 4.9★ (2,275+) | 57+ | A+ ✓ | 4.0★ | — | |
| 72/100 | 4.8★ (240+) | 19+ | A+ ✓ | — | — | |
| 89/100 | 4.9★ (665+) | 61+ | A+ ✓ | — | Best for Mini-Splits / Ductless |
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Profile last updated May 13, 2026.