Dial One Johnson Plumbing, Cooling & Heating
Dallas, TX HVAC · #4 of 20 · BBB A+ Accredited · 61+ yrs
At a glance
- Google rating
- 4.9★ from 665+ reviews
- In business
- 61+ years
- BBB
- A+ accredited
- Services
- 7 HVAC services
- Service area
- Dallas, TX
- Phone
- +1-469-723-6067
Overview
Dial One Johnson Plumbing, Cooling & Heating specializes in rapid HVAC diagnostics, with reviewers highlighting technicians who resolve complex furnace and cooling issues in minutes. Serving the Dallas area for over 60 years, they manage unique local challenges like historic home ductwork and high-rise pressure balancing. Their team prioritizes clear, educational communication during every service visit. Homeowners appreciate the consistent professionalism and thorough system inspections provided by their long-tenured staff.
Dial One Johnson Plumbing, Cooling & Heating provides comprehensive HVAC and plumbing services throughout the Dallas metropolitan area. They offer 24/7 emergency response for critical system failures and heating emergencies. Their team specializes in custom solutions for diverse local architecture, including historic homes and modern urban high-rises. They state they provide financing options and free estimates for system replacements.
Vouched Score breakdown — 89/100
Above the Dallas, TX HVAC average of 81/100. Ranks #4 of 20 listed HVAC providers in Dallas, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Dial One Johnson Plumbing, Cooling & Heating compares to the Dallas average
| Signal | Dial One Johnson Plumbing, Co… | Dallas avg | Delta |
|---|---|---|---|
| Vouched Score | 89/100 | 73/100 | +16 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 665+ | 1,270+ | -606 vs avg |
| Years in business | 61+ | 38+ | +23 vs avg |
What customers say
"Travis came out this morning to do a check up on our AC/Heat system. He is very courteous, polite and professional. He was very thorough and clear in his explanations of what he recommends for our system. Travis has a great personality and it was a pleasure having him to come out and do the inspection on our system. Dial One Johnson always sends the best people out. Thank you for your awesome customer service and gr…"
— JOSE CRUZ · Jan 20, 2026 · Google Reviews"Jose called and let me know that he was available earlier than scheduled, which was excellent. Arrived, diagnosed and fixed my furnace problem within 10 minutes. Very pleasant and easy to work with. Top service."
— Ben Hart · Feb 16, 2026 · Google Reviews"Dial One was quick to book an appointment. Their friendly admin staff was very helpful. The call-out fee is mandatory, and they only come to assess, so the work wasn't done the same day. But once the plumbers were there 2 days later, they did all they could to figure out and fix the problems. A big shout-out to James & Will, who were excellent in their communication and work-ethic. I will certainly call on these …"
— Marianne R · Dec 29, 2025 · Google Reviews"Mold light install in vent system went well. Fast and clean! Other problem areas were identified and an intervention was to avoid future problems, of which was much appreciated. Very informative about what was done. Overall pleased with the service"
— CJ Johnson · Feb 16, 2026 · Google Reviews"The technician (James) was professional and efficient . I appreciate him remembering having serviced my home before. That goes a long way with me. The problem was diagnosed and completed. I will continue to call Dial One for my plumbing needs."
— Deidra Collins · Feb 17, 2026 · Google Reviews", , and the whole crew were great - showed us how everything worked and was super helpful in explaining to us what was going on and guiding us through decisions."
— Verified reviewer · BBB"is the man! Thanks for helping me see what was wrong with my system."
— Verified reviewer · BBB"Great job! Up front on all work and charges and was clear in explaining everything he did."
— Verified reviewer · BBBPros
- High Google rating (4.9★ across 665+ reviews)
- Long-established (61+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
- Indoor air quality services
- Mini-split system specialist
- Duct testing & sealing
- Specializes in AC repair
- Specializes in furnace repair
When to choose them
- You need emergency AC repair
- You need indoor air quality work
- You need furnace repair
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 665+ reviews)
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
Service area
Dallas, TX home
What Dial One Johnson Plumbing, Cooling & Heating publishes about pricing
Maintenance plans
-
Advantage Plan
As published: Advantage Plan"…tise. Financing & Special Offers Current Special: Advantage Plan - $99 Complete HVAC tune-up and plumbing inspecti…"↗ source
Pricing model
-
No hidden fees
As published: No hidden fees"…w the cost before work begins. No surprise bills, no hidden fees. Even in emergencies, we provide clear pricing an…"↗ source
Guarantees & credentials
- Licensed plumbers
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Dial One Johnson Plumbing, Cooling & Heating?
When should I choose Dial One Johnson Plumbing, Cooling & Heating?
What is the Vouched Score for Dial One Johnson Plumbing, Cooling & Heating?
Is Dial One Johnson Plumbing, Cooling & Heating BBB accredited?
How long has Dial One Johnson Plumbing, Cooling & Heating been in business?
How can I contact Dial One Johnson Plumbing, Cooling & Heating?
What does HVAC service typically cost when working with a Dallas, TX provider like Dial One Johnson Plumbing, Cooling & Heating?
What pricing terms does Dial One Johnson Plumbing, Cooling & Heating publish on their website?
Does Dial One Johnson Plumbing, Cooling & Heating do AC Repair in Dallas, TX?
Does Dial One Johnson Plumbing, Cooling & Heating do Furnace Repair in Dallas, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Dial One Johnson Plumbing, Cooling & Heating (this company) |
89/100 | 4.9★ (665+) | 61+ | A+ ✓ | — | Mini-Splits / Ductless |
| 72/100 | 4.8★ (240+) | 19+ | A+ ✓ | — | — | |
| 84/100 | 4.9★ (2,275+) | 57+ | A+ ✓ | 4.0★ | — | |
| 78/100 | 4.8★ (350+) | 36+ | — | — | — |
Listed in
Explore more
Profile last updated May 13, 2026.