At a glance
- Google rating
- 4.8★ from 185+ reviews
- In business
- 10+ years
- Services
- 6 HVAC services
- Service area
- Arlington, TX
- Phone
- +1-832-564-7722
Overview
HVAC HEROES DFW operates as a family-owned team serving the Arlington and greater DFW area. They advertise same-day booking options for urgent heating and cooling repairs throughout the region. Technicians provide maintenance and system replacement services for residential properties across North Texas. Arlington homes often face intense summer heat, requiring reliable cooling systems to maintain indoor comfort. This company lists free estimates for all prospective clients seeking new installations or system diagnostics.
HVAC HEROES DFW provides cooling and heating repairs, replacements, and maintenance services throughout Arlington and the surrounding DFW metro area. This family-owned business reports operating a fleet of 10 fully equipped service trucks. They advertise same-day booking availability for urgent HVAC needs. The company notes they provide complimentary estimates for all prospective residential clients.
How HVAC HEROES DFW compares to the Arlington average
| Signal | HVAC HEROES DFW | Arlington avg | Delta |
|---|---|---|---|
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 185+ | 545+ | -361 vs avg |
| Years in business | 10+ | 28+ | -18 vs avg |
What customers say
"We hired hvac HEROES to fix ac on Sep 10th, they quoted us $1100 for a motor and charged us $2104 for the repair. We paid the invoice, but the issue was never fixed. Since they refused to come out until 5 days later we disputed the charge. We also had to hire and pay another contractor who said the part they changed wasn’t even faulty, he fixed that right away. After the dispute the company and owner Triston Wilson …"
— Pranav Thakur · Oct 11, 2025 · Google Reviews"I do not often fill out a review, but I was so impressed by HVAC heroes from start to finish They certainly deserve every five star review they get. They answered my phone call and communicated every step until the tech showed up at my house that afternoon. Customer service, doing a good job and doing what is right is how they model their business …. If you need HVAC support you should absolutely give them a call!!"
— Nicole Tharaldson · Aug 25, 2025 · Google Reviews"Worst contractors, i have come across in my life. Charged us over 2k and still didn’t fix the AC. Never provided invoice initially and then send us an invoice much lower than initially quoted."
— Pranav Thakur · Oct 11, 2025 · Google Reviews"Very professional company and personnel. Claudia was very helpful, friendly, and quick to respond. The techs are great and friendly.. They had multiple issues to deal with, but were thorough, professional, and got the job done. Great company!"
— Anita Spears · Aug 15, 2025 · Google Reviews"BUYER BEWARE: PROCEED WITH CAUTION. Thought I left a 1 star review previously, these guys broke the ceiling attic and installed the wrong machine."
— Pranit Singh · Feb 28, 2026 · Google ReviewsPros & cons
- High Google rating (4.8★ across 185+ reviews)
- Long-established (10+ years in business)
Self-reported on their website — not independently verified.
- Free estimates
- Mixed customer sentiment (score 40/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- We hired hvac HEROES to fix ac on Sep 10th, they quoted us $1100 for a motor and charged us $2104 for the repair. We paid the invoice, but the issue was never fixed. Since they refused to come out unt…
- Worst contractors, i have come across in my life. Charged us over 2k and still didn’t fix the AC. Never provided invoice initially and then send us an invoice much lower than initially quoted.
- BUYER BEWARE: PROCEED WITH CAUTION. Thought I left a 1 star review previously, these guys broke the ceiling attic and installed the wrong machine.
When to choose them — and when to consider alternatives
- Reports of billing disputes or communication gaps would be a deal-breaker for you
- Reports of poor workmanship would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Thermostat Installation
Service area
Arlington, TX home
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | 8:00 AM – 10:00 PM |
|---|
Frequently asked questions
What are the pros of HVAC HEROES DFW?
What are the cons of HVAC HEROES DFW?
When should I consider alternatives to HVAC HEROES DFW?
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How long has HVAC HEROES DFW been in business?
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What does HVAC service typically cost when working with a Arlington, TX provider like HVAC HEROES DFW?
What pricing terms does HVAC HEROES DFW publish on their website?
Does HVAC HEROES DFW do AC Repair in Arlington, TX?
Does HVAC HEROES DFW do Furnace Repair in Arlington, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
HVAC HEROES DFW (this company) |
— | 4.8★ (185+) | 10+ | — | — | — |
| 69/100 | 4.8★ (55+) | 10+ | — | — | — | |
| 93/100 | 4.9★ (415+) | 74+ | A+ ✓ | — | Highest Vouched Score Best NATE-Certified Team |
|
| 82/100 | 4.9★ (175+) | 46+ | — | — | — |
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Profile last updated May 12, 2026.