Hightower Service, Inc.
Arlington, TX HVAC · #1 of 15 · BBB A+ Accredited · NATE-certified · 74+ yrs
At a glance
- Google rating
- 4.9★ from 415+ reviews
- In business
- 74+ years
- BBB
- A+ accredited
- Services
- 5 HVAC services
- Service area
- Arlington, TX
- Phone
- +1-817-274-1854
Overview
Hightower Service stands out as a premier Carrier Factory Authorized Dealer serving Arlington since 1952. NATE-certified technicians perform professional installations, ranging from high-efficiency 5-stage systems to complex residential retrofits. Arlington homeowners benefit from their deep local expertise, which addresses the specific demands of North Texas summers. Multiple reviewers highlight the team's non-commissioned approach and consistent reliability over decades of service. Their commitment to honest, transparent communication remains a hallmark of this multi-generational business.
Hightower Service provides residential and commercial HVAC and electrical solutions throughout the Arlington area. As a Carrier Factory Authorized Dealer with over 70 years of operation, they offer expert system design and installation. NATE-certified technicians perform all service calls, ensuring high industry standards for every repair and maintenance visit. Homeowners receive transparent, non-commissioned guidance on all equipment options and system replacements.
Vouched Score breakdown — 93/100
Above the Arlington, TX HVAC average of 82/100. Ranks #1 of 15 listed HVAC providers in Arlington, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Hightower Service, Inc. compares to the Arlington average
| Signal | Hightower Service, Inc. | Arlington avg | Delta |
|---|---|---|---|
| Vouched Score | 93/100 | 80/100 | +13 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 415+ | 545+ | -128 vs avg |
| Years in business | 74+ | 28+ | +46 vs avg |
What customers say
"Love Hightowers service and communication. Our Tech Nick and the whole crew were extremely knowledgeable and professional in diagnosing and installing a great system that is working quietly and efficiently. Our home is so much more comfortable."
— Michael Miller, CFP®, CKA® · Dec 17, 2025 · Google Reviews"I am extremely impressed with Hightower Service! From the first consultation to the final installation of my new HVAC system, the entire experience was exceptional. They provided several options and walked me through each one without any pressure. Every question I had was answered clearly and honestly, and their pricing was very competitive. The install crew was fantastic—professional, courteous, respectful of my h…"
— Molly Miller · Nov 21, 2025 · Google Reviews"Brandon was very prompt, efficient and helpful. He stopped a vent from rattling that was driving us crazy! We've used Hightower for years and they've been extremely reliable, and amazing when we've had an emergency."
— Elizabeth Wick · Nov 25, 2025 · Google Reviews"Hightower has done ALL of our HVAC work for probably 20 years now. They have always been prompt, thorough, and professional in all of their services. Great people at what I consider to be an Arlington institution! We recommend Hightower to everyone we know!"
— Joe Juroch · Oct 22, 2025 · Google Reviews"I love this company! I use them at my office and my home for all things HVAC and electric. Every single person I have interacted with over the YEARS of using them, has been friendly, knowledgeable, and understanding. I tell everyone I can about them (other sister locations, family, friends, strangers who didn't even ask). It also doesn't hurt that they love animals too. My Tuxedo fell in love with the technician at…"
— Kelcee Holderby · Jun 4, 2025 · Google ReviewsPros
- High Google rating (4.9★ across 415+ reviews)
- Long-established (74+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Authorized Carrier Factory Authorized Dealer
- NATE-certified technicians
- Background-verified team
- Free estimates
- Specializes in AC repair
- Specializes in AC replacement
When to choose them
- You need AC system replacement
- You need furnace replacement
- You need furnace repair
- You prefer a family-owned operation
- You value a long-tenured local operator (74+ years in business)
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
Service area
Arlington, TX home
Guarantees & credentials
- Licensed electricians
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | 8:00 AM – 9:00 PM |
|---|
Frequently asked questions
What are the pros of Hightower Service, Inc.?
When should I choose Hightower Service, Inc.?
What is the Vouched Score for Hightower Service, Inc.?
Is Hightower Service, Inc. BBB accredited?
How long has Hightower Service, Inc. been in business?
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What does HVAC service typically cost when working with a Arlington, TX provider like Hightower Service, Inc.?
What pricing terms does Hightower Service, Inc. publish on their website?
Does Hightower Service, Inc. do AC Repair in Arlington, TX?
Does Hightower Service, Inc. do AC Replacement in Arlington, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Hightower Service, Inc. (this company) |
93/100 | 4.9★ (415+) | 74+ | A+ ✓ | — | Highest Vouched Score NATE-Certified Team |
| 82/100 | 4.9★ (175+) | 46+ | — | — | — | |
| — | 4.8★ (185+) | 10+ | — | — | — | |
| 69/100 | 4.8★ (55+) | 10+ | — | — | — |
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Profile last updated May 12, 2026.