Polar Cooling
Yuma, AZ HVAC · #5 of 10 · BBB A+ Accredited · 43+ yrs
At a glance
- Google rating
- 4.6★ from 160+ reviews
- In business
- 43+ years
- BBB
- A+ accredited
- Yelp
- 4.3★ from 25+ reviews
- Services
- 9 HVAC services
- Service area
- Yuma, AZ
- Phone
- +1-928-344-2632
Overview
Polar Cooling stands out for rapid emergency response, often arriving within two hours for urgent calls. Technicians demonstrate technical expertise, frequently resolving complex cooling failures during Yuma's intense desert heat. This 40+ year local firm maintains a complete sheet metal shop to support custom residential and commercial installations. Reviewers consistently highlight the company's commitment to resolving issues quickly and professionally. Their team provides reliable support for local Yuma homeowners, including same-day service for critical system repairs.
Polar Cooling provides residential and commercial HVAC services throughout the Yuma area. Established in 1982, the company maintains a 40+ year tenure in the regional market. Technicians offer emergency service (2-hour window reported) and carry common replacement parts in their service vans to facilitate immediate repairs. The company also operates a complete sheet metal shop for custom ductwork and system installations.
Vouched Score breakdown — 87/100
Above the Yuma, AZ HVAC average of 80/100. Ranks #5 of 10 listed HVAC providers in Yuma, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Polar Cooling compares to the Yuma average
| Signal | Polar Cooling | Yuma avg | Delta |
|---|---|---|---|
| Vouched Score | 87/100 | 77/100 | +10 vs avg |
| Google rating | 4.6★ | 4.6★ | matches city average |
| Review volume | 160+ | 260+ | -102 vs avg |
| Years in business | 43+ | 35+ | +8 vs avg |
What customers say
"Found myself with my A/C not working during an unseasonable warm February Day (97 Degrees) I had rental guests arriving later that day and needed to get the A/C working. Placed a call to Polar and Tony Decarolis let me me know he was finishing a job and would be there shortly. Less than 2 hours later he was there and quickly diagnosed the issues and replaced the condenser fan motor which he had in stock in his ser…"
— Christopher Averett · Mar 3, 2026 · Google Reviews"Technicians Andy, Nef and Roberto were amazing. The were all very professional and explained what needed to be done. I've been using this company since moving to Yuma and they have always been top notch 👌"
— Wendy Chesney · Mar 9, 2026 · Google Reviews"Great experience from the quote to the follow up. Had a new A/C and handler installed and they did a great job. They even fixed a couple issues that existed from the last unit. The install guys did break a piece of my exterior corner of my house, but when I contacted them, they immediately set out to make it right and it was fixed the same day. Great service, friendly staff. Highly recommend."
— Jo Da · Nov 7, 2025 · Google Reviews"2/26/26. Once again the best, Tony was kind, courteous, explained in detail what needed to done. 10000 stars, If I could give them 1000 stars I would . I had techs out to service my heat pump in December, same day service, excellent service, they left me filters for a year. Very reasonable. This evening 7/5/25 my thermostat went out, it was after hours, within 30 minutes a very nice tech Victor Martinez called …"
— Paula Vines · Feb 26, 2026 · Google Reviews"Had my AC maintenance done by Polar cooling and it went super smooth. Had my appointment scheduled easily and was even able to get it done sooner than my appointment which I appreciated. Paid 75$ for the tune-up and cleaning and they were done fairly quick. Definitely calling them again and highly recommend."
— Aaron Abitong · Aug 29, 2025 · Google Reviews"We've hadMannyfrom Polar Cooling out a few different times to our home and to some of our rental properties."
— Jason G. · Yelp"Both were very professional and did a great job withinstallof AC and New Air Handler."
— Ray S. · Yelp"In 2016 I needed to have myA/Cserviced, new to the area I asked a lifetime resident who to call."
— Janet S. · YelpPros
- Long-established (43+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: 2-hour
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
When to choose them
- You need furnace repair
- You need to finance the work
- You value a long-tenured local operator (43+ years in business)
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Thermostat Installation
Service area
Yuma, AZ home
What Polar Cooling publishes about pricing
Pricing model
-
No hidden fees
As published: No hidden fees"…Our pricing is transparent and competitive, with no hidden fees. We also offer financing options to make your AC…"↗ source -
Transparent pricing
As published: Transparent pricing"…nology to ensure efficient and effective repairs. Transparent Pricing: We believe in honesty and transparency. Before r…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…Schedule Service Our Services Commercial We offer free estimates on system change-outs, free diagnostic service wi…"↗ source
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Polar Cooling?
When should I choose Polar Cooling?
What is the Vouched Score for Polar Cooling?
Is Polar Cooling BBB accredited?
How long has Polar Cooling been in business?
How can I contact Polar Cooling?
What does HVAC service typically cost when working with a Yuma, AZ provider like Polar Cooling?
What pricing terms does Polar Cooling publish on their website?
Does Polar Cooling do AC Repair in Yuma, AZ?
Does Polar Cooling do AC Replacement in Yuma, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Polar Cooling (this company) |
87/100 | 4.6★ (160+) | 43+ | A+ ✓ | 4.3★ | — |
| 59/100 | 4.4★ (20+) | 36+ | — | — | — | |
| 92/100 | 4.9★ (630+) | 32+ | A+ | — | Highest Vouched Score Best for Emergency / 24-Hour Service Best for New System Installation |
|
| 91/100 | 4.9★ (930+) | 14+ | A+ ✓ | — | Best for Mini-Splits / Ductless Best for Indoor Air Quality Best for Ductwork & Sealing |
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Profile last updated May 17, 2026.