SMW Refrigeration and Heating, LLC
Tempe, AZ HVAC · #1 of 18 · NATE-certified · 62+ yrs
At a glance
- Google rating
- 4.8★ from 1,385+ reviews
- In business
- 62+ years
- Services
- 12 HVAC services
- Service area
- Tempe, AZ
- Phone
- +1-855-875-2665
Overview
SMW Refrigeration and Heating specializes in complex AC and heat pump installations throughout the Phoenix metro area. Their NATE-certified technicians perform meticulous system replacements, often completing multi-unit projects in a single day. Given Tempe’s intense desert heat, homeowners rely on their rapid response times and comprehensive cooling evaluations. Reviewers frequently highlight the crews' attention to detail, including floor protection and thorough post-installation cleanup. This family-owned business maintains high standards through rigorous quality control and extensive technician training.
SMW Refrigeration and Heating provides cooling and heating services to homeowners and businesses throughout the Tempe area. Founded in 1964, the company offers NATE-certified expertise for AC repair, furnace maintenance, and heat pump installations. They state they provide 24/7 emergency support for urgent system failures. Their team lists a 10-year parts warranty and a satisfaction guarantee (advertised) to support their installation work.
Vouched Score breakdown — 92/100
Above the Tempe, AZ HVAC average of 81/100. Ranks #1 of 18 listed HVAC providers in Tempe, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How SMW Refrigeration and Heating, LLC compares to the Tempe average
| Signal | SMW Refrigeration and Heating, LLC | Tempe avg | Delta |
|---|---|---|---|
| Vouched Score | 92/100 | 81/100 | +11 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 1,385+ | 1,715+ | -330 vs avg |
| Years in business | 62+ | 30+ | +32 vs avg |
What customers say
"Cannot say enough great things about this company! First of all, Wayne is fantastic with guiding you through every step of getting a new AC. From the first time he picked up the phone he genuinely was so incredibly helpful and took the time to make sure we were 100% comfortable with our big purchase and guided us to make the right decision on which unit to choose. He got us scheduled the next day! Super quick and se…"
— Victoria Salemme · Jan 15, 2026 · Google Reviews"Kolton Weckstein and the team at SMW Refrigeration replaced 3 of my 22 year old Trane electric heat pump AC systems. Three installation teams arrived at 8AM and they knocked out all 3 AC system replacements in about 11 hours and did a meticulous job inside and out! They helped me program all of my new thermostats and ensured that all 3 systems were working. I could not be happier and the installation team was very f…"
— Tim Nyland · Feb 6, 2026 · Google Reviews"JoJo & Jose are awesome! Talk about above and beyond these 2 guys did a fantastic job on a full replacement of our upstairs unit. They were super friendly and right on time. One example of above and beyond while they were taking unit apart outside. JoJo noticed my disconnect was loose on wall. He took it upon himself to screw it tight to wall and even put silicone around it to prevent water leaking inside wall. I Di…"
— Drew B. · Apr 27, 2025 · Google Reviews"SMW is a great business and I’m glad I chose them last year to install my dead AC unit. Kolten was here to do my fall check and he was efficient and professional, even cleaned up after his climb in the attic. Great people! 23Feb26 Brandon Ballard is a terrific tech. He’s efficient, kind, explains what he’s doing and answers my questions. Great asset to SMW!"
— Patricia Blackburn · Feb 25, 2026 · Google Reviews"SMW delivered a fantastic experience from start to finish for our 2 new split system air conditioning units! Their pre-install and install-day communications were clear, timely, and helpful, which made the entire process stress-free. The installation team was professional, respectful, and kept our home clean throughout the job. After installation, they provided a very rapid response to resolve a minor issue, showin…"
— Josephine Phillips · Nov 18, 2025 · Google ReviewsPros
- High Google rating (4.8★ across 1,385+ reviews)
- Long-established (62+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Background-verified team
- Emergency response: 24/7
- Satisfaction guarantee
- 10-Year labor warranty
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Indoor air quality services
- Mini-split system specialist
- Duct testing & sealing
- Specializes in AC repair
- Specializes in AC replacement
When to choose them — and when to consider alternatives
- You need indoor air quality work
- You need AC system replacement
- You need furnace repair
- You have a commercial property
- You want a top-rated provider with substantial review history (4.8★, 1,385+ reviews)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Tempe, AZ home
Guarantees & credentials
- NATE-certified
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 7:00 AM – 7:00 PM |
|---|---|
| Tuesday | 7:00 AM – 7:00 PM |
| Wednesday | 7:00 AM – 7:00 PM |
| Thursday | 7:00 AM – 7:00 PM |
| Friday | 7:00 AM – 7:00 PM |
| Saturday | 8:00 AM – 4:00 PM |
| Sunday | Closed |
Frequently asked questions
What are the pros of SMW Refrigeration and Heating, LLC?
When should I choose SMW Refrigeration and Heating, LLC?
When should I consider alternatives to SMW Refrigeration and Heating, LLC?
What is the Vouched Score for SMW Refrigeration and Heating, LLC?
How long has SMW Refrigeration and Heating, LLC been in business?
How can I contact SMW Refrigeration and Heating, LLC?
What does HVAC service typically cost when working with a Tempe, AZ provider like SMW Refrigeration and Heating, LLC?
Does SMW Refrigeration and Heating, LLC do AC Repair in Tempe, AZ?
Does SMW Refrigeration and Heating, LLC do AC Replacement in Tempe, AZ?
Does SMW Refrigeration and Heating, LLC do Furnace Repair in Tempe, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
SMW Refrigeration and Heating, LLC (this company) |
92/100 | 4.8★ (1,385+) | 62+ | — | — | Highest Vouched Score Furnace Replacement Heat Pumps |
| 78/100 | 4.9★ (355+) | 15+ | — | — | — | |
| 57/100 | 4.9★ (230+) | 23+ | — | — | — | |
| 89/100 | 4.8★ (2,190+) | 14+ | — | — | — |
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Profile last updated May 16, 2026.