Collins Comfort Masters
Tempe, AZ HVAC · #2 of 18 · 41+ yrs
At a glance
- Google rating
- 4.9★ from 10,995+ reviews
- In business
- 41+ years
- Yelp
- 3.2★ from 260+ reviews
- Services
- 9 HVAC services
- Service area
- Tempe, AZ
- Phone
- +1-480-212-9220
Overview
Collins Comfort Masters specializes in comprehensive cooling solutions, with reviewers frequently highlighting seamless Lennox system installations. Their team provides 24/7 emergency support across the Phoenix Valley to combat extreme desert heat. Operating since 1985, this local company maintains a deep understanding of Arizona's unique climate and housing cooling needs. Customers consistently report punctual, professional conduct from technicians who prioritize clear communication during repairs. They offer flexible financing options to help homeowners manage the costs of system upgrades.
Collins Comfort Masters provides full-service HVAC and plumbing solutions throughout Tempe and the Phoenix Valley. Their technicians offer 24/7 emergency repair services for all makes and models of heating and cooling equipment. The company maintains a 40+ year history of service in the region. Homeowners can access online quotes and flexible financing options for system replacements. They also provide specialized indoor air quality services, including duct cleaning and filtration system installations.
Vouched Score breakdown — 90/100
Above the Tempe, AZ HVAC average of 81/100. Ranks #2 of 18 listed HVAC providers in Tempe, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Collins Comfort Masters compares to the Tempe average
| Signal | Collins Comfort Masters | Tempe avg | Delta |
|---|---|---|---|
| Vouched Score | 90/100 | 81/100 | +9 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 10,995+ | 1,715+ | +9279 vs avg |
| Years in business | 41+ | 30+ | +11 vs avg |
What customers say
"I recently had my six-month service completed on my reverse osmosis system, and I want to recognize that the technician who came out did an excellent job. He arrived on time, was very professional, and completed the work efficiently. The service itself was exactly what I expect. For context, I have been a customer of this company for well over 25 years. The reverse osmosis system currently in my home is actually th…"
— Lee Fisher · Mar 4, 2026 · Google Reviews"I recently had service done by Collins Air, and I want to recognize Paul, the technician who came out. Paul was extremely honest, professional, and knowledgeable. He took the time to clearly explain everything about my AC system in detail so I could fully understand what was going on and what my options were. What I appreciated most was his straightforward approach—no pressure, no upselling, just honest information …"
— Rito Flores · Mar 7, 2026 · Google Reviews"Cade Witt visited our residence to explain and quote a water softener and reverse osmosis system. After approximately 2 hours of discussing options available from Collins Comfort Masters / All About Water, he provided a quote for the following: R20 & ERO 385-E Bundle (R20 & ERO 385-E Bundle): R20 Refiner & ERO 385-E Reverse Osmosis Bundle. Cade was very knowledgeable about the products and a congenial salesman. …"
— Gary Jones · Feb 28, 2026 · Google Reviews"Our experience start to finish with Collins Comfort Masters has been exceptional. Garrett, who clearly is passionate about his job, came to our home and provided us with a comprehensive, transparent and fair estimate he the took the time we required, leaving us confident in such an important purchase. The install team was on time, on point and left no trace that they were even here beyond the new Lennox on our roof.…"
— Damon Scott · Oct 9, 2025 · Google Reviews"Mario, Ammon, Kaiden, and Dan came by and I had a fantastic experience with the team. Their AC install start to finish was very professional, punctual, and knowledgeable. They took their time answered all my questions and even helped me with connection of my tstat app. Their attention to detail and respect for my home really stood out. I highly recommend these guys if you're looking for quality workmanship and to…"
— Fred Schreiber · Feb 20, 2026 · Google Reviews"Install crewwas very courteous and professional and they were able to finish a couple hours early."
— Doug M. · Yelp"Just had the crew ofShey, Richard and Avery install my new ac/heating unit."
— Pat N. · Yelp"Anthony,Edgarand Trevor did a very nice job and with the installation and I am happy we chose Collins."
— Kenneth D. · YelpPros & cons
- High Google rating (4.9★ across 10,995+ reviews)
- Long-established (41+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Indoor air quality services
- Duct testing & sealing
- Specializes in AC repair
- Specializes in AC replacement
When to choose them — and when to consider alternatives
- You need indoor air quality work
- You need furnace repair
- You want manufacturer-warranty installation work
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 10,995+ reviews)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
Service area
Tempe, AZ home
Guarantees & credentials
- Licensed
- Licensed Technicians
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Collins Comfort Masters?
When should I choose Collins Comfort Masters?
When should I consider alternatives to Collins Comfort Masters?
What is the Vouched Score for Collins Comfort Masters?
How long has Collins Comfort Masters been in business?
How can I contact Collins Comfort Masters?
What does HVAC service typically cost when working with a Tempe, AZ provider like Collins Comfort Masters?
Does Collins Comfort Masters do AC Repair in Tempe, AZ?
Does Collins Comfort Masters do AC Replacement in Tempe, AZ?
Does Collins Comfort Masters do Furnace Repair in Tempe, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Collins Comfort Masters (this company) |
90/100 | 4.9★ (10,995+) | 41+ | — | 3.2★ | Ductwork & Sealing |
| 82/100 | 4.9★ (305+) | 13+ | A+ ✓ | — | — | |
| 82/100 | 4.8★ (415+) | 30+ | A+ ✓ | — | — | |
| 75/100 | 5.0★ (1,480+) | 4+ | A+ | 1.0★ | Best for Energy-Efficient Systems |
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Profile last updated May 16, 2026.