Jon Wayne Service Company
San Antonio, TX HVAC · #19 of 21 · BBB A+ Accredited · NATE-certified · 32+ yrs
At a glance
- Google rating
- 4.8★ from 16,780+ reviews
- In business
- 32+ years
- BBB
- A+ accredited
- Yelp
- 2.1★ from 305+ reviews
- Services
- 10 HVAC services
- Service area
- San Antonio, TX
- Phone
- +1-830-217-3095
Overview
Jon Wayne Service Company specializes in full-system HVAC replacements and ductwork retrofits for San Antonio homeowners. NATE-certified technicians perform detailed installations, including Lennox system upgrades and comprehensive duct sealing. San Antonio’s intense summer heat requires reliable cooling, and this team advertises same-day emergency response to keep homes comfortable. Reviewers frequently highlight the efficiency of their four-person installation crews during complex, all-day system changeouts. Upfront pricing models provide clarity before any work begins on your property.
Jon Wayne Service Company provides comprehensive HVAC, electrical, and plumbing solutions to the San Antonio metropolitan area. NATE-certified technicians perform complex system installations, including Lennox equipment and full-scale ductwork replacements. The company advertises same-day emergency service and transparent, flat-rate pricing for all diagnostic visits. Homeowners receive a 10-year parts and labor warranty on qualified system installations. Flexible in-house financing options are available to assist with major equipment upgrades.
Vouched Score breakdown — 77/100
San Antonio, TX HVAC average is 83/100. Ranks #19 of 21 listed HVAC providers in San Antonio, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Jon Wayne Service Company compares to the San Antonio average
| Signal | Jon Wayne Service Company | San Antonio avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 72/100 | +4 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 16,780+ | 2,075+ | +14708 vs avg |
| Years in business | 32+ | 28+ | +4 vs avg |
What customers say
"Oh my goodness, I could not be happier than I am now. Anthony and his crew were outstanding in their job today. Totally tore out all the old duct work and replaced new throughout. We had so many leaks in the attic, this is where our $ were going to. The men (4) were very courteous, polite and informative about what they were doing. There were modifications made, larger vents for air and they cleaned up everything. A…"
— Robbie Shortner · Oct 16, 2025 · Google Reviews"Our water softener went out. Immediately I called Jon Wayne service company since they've taken care of our ac unit, mini splits, electrical and plumbing. Troy came out listened to our issue with existing softener and he also noticed other issues that could have caused my softener and washer valve to go out and recently flooded our laundry room. He wrote up his options that best suited our home and we couldn't say n…"
— James Rodriguez · Dec 23, 2025 · Google Reviews"Our technician George Torres went above and beyond to take care of our needs. We had an issue with our ac unit and he found the problem right away. He was very thorough in checking all potential issues and even double checked other parts to ensure there was not going to be any surprise problems down the road at no charge. He was very direct with the issue and did not try to oversell me on any unnecessary fixings. We…"
— Coral O · Feb 25, 2026 · Google Reviews"I was so very happy with Jon Wayne Service Company. The men were helpful & professional, & even their uniforms were so nice & on point! I had my big, old HVAC system replaced with a brand new one. I couldn't believe my entire entire HVAC installation/replacement only took a day! I feel confident my new HVAC system will keep me comfortable for many years to come, especially during our long, hot, Texas summers. I re…"
— DJ Koenig · Mar 4, 2026 · Google Reviews"I purchased the Crockett package, American Standard with complete new air ducts & 2 extra vents. A team of 4 showed up at about 9:30 am to get started. The guys were very respectful, polite, professional and knowledgeable. (Ethan, Malachi, Jose & Hector) They started with the air ducts and then installed the air handler & condenser. They moved rather fast but they still didn’t finish until almost midnight. I really …"
— Sarah Martinez · Aug 22, 2025 · Google Reviews"I agreed to purchase a new system and we did the paperwork and financing."
— Verified reviewer · Yelp"My neighbor wanted to overhaul his A/C system and replace everything."
— Verified reviewer · Yelp"Been a member of the Rescue Club for several years and just had my yearly inspections, as well as having a new reverse osmosis system installed."
— Verified reviewer · Yelp"Jon Wayne Service Company is a trusted home services provider offering HVAC, electrical, and plumbing solutionsto homeowners in San Antonio, Stockdale, New Berlin, and the surrounding areas. Since 2001, our name hasstood for convenience, integrity, and honesty values that remain at the heart of every service call. Whether it's A……"
— Verified reviewer · Yelp"Yes, we do service Lennox furnaces. Thank you for asking."
— Verified reviewer · Yelp"Yes they do finance and have programs for people with trouble"
— Verified reviewer · YelpPros & cons
- High Google rating (4.8★ across 16,780+ reviews)
- Long-established (32+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Authorized Lennox Premier Dealer
- NATE-certified technicians
- Background-verified team
- Emergency response: same-day
- Satisfaction guarantee
- 10-Year labor warranty
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Maintenance plans available
- Indoor air quality services
- Mini-split system specialist
- Duct testing & sealing
- Specializes in AC repair
- Specializes in AC replacement
- 53 BBB complaint(s) filed in the past 12 months
- Most recent BBB complaints involve service or repair issues (6/6 sampled)
- Lower Yelp rating than Google (2.1★ vs 4.8★)
- Mixed customer sentiment (score 50/100)
When to choose them — and when to consider alternatives
- You need AC system replacement
- You need mini-split installation
- You need furnace repair
- You want a top-rated provider with substantial review history (4.8★, 16,780+ reviews)
- You value a long-tenured local operator (32+ years in business)
- Recent BBB complaint history is a deal-breaker for you
- Reports of installation quality would be a deal-breaker for you
- Reports of appointment delays would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
Service area
San Antonio, TX home
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
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Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Jon Wayne Service Company (this company) |
77/100 | 4.8★ (16,780+) | 32+ | A+ ✓ | 2.1★ | Rebates & Tax Credits |
| 85/100 | 4.9★ (495+) | 52+ | A+ ✓ | — | — | |
| 90/100 | 4.8★ (2,180+) | 27+ | A+ ✓ | — | Best for Mini-Splits / Ductless | |
| 79/100 | 4.8★ (635+) | 30+ | — | — | — |
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Profile last updated May 15, 2026.