Always Fair Heating and Air
Peoria, AZ HVAC · #18 of 18 · BBB A+ · 10+ yrs
At a glance
- Google rating
- 4.6★ from 90+ reviews
- In business
- 10+ years
- BBB
- A+
- Service area
- Peoria, AZ
- Phone
- +1-602-844-6600
Overview
Always Fair Heating and Air is an authorized Trane dealer serving the Peoria area. They specialize in rooftop packaged and ground split system replacements.
Always Fair Heating and Air provides comprehensive HVAC installation and repair services throughout Peoria and the surrounding West Valley. They offer a unique two-year maintenance plan included with every new system purchase. The company maintains a transparent pricing model and provides quotes directly over the phone for both repairs and new installations. Their team handles both residential and commercial cooling systems, including rooftop and ground-mounted units. They emphasize individualized consultations to help homeowners select the right equipment for their specific needs.
Vouched Score breakdown — 67/100
Peoria, AZ HVAC average is 81/100. Ranks #18 of 18 listed HVAC providers in Peoria, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Always Fair Heating and Air compares to the Peoria average
| Signal | Always Fair Heating and Air | Peoria avg | Delta |
|---|---|---|---|
| Vouched Score | 67/100 | 81/100 | -14 vs avg |
| Google rating | 4.6★ | 4.9★ | -0.3 vs avg |
| Review volume | 90+ | 470+ | -380 vs avg |
| Years in business | 10+ | 25+ | -15 vs avg |
What customers say
"They did an excellent job replacing my old HVAC. Jessie and Luis was very professional and courteous. I witnessed their workflow and the quality of work done. Brad (The Manager) was straightforward and honest. I got several quotes from different contractor for the same unit I was interested in and Always Fair Heating and Air has the best pricing! Highly recommend them! Follow-up review (One year after installation)…"
— Ramsidel Del Rosario · Jul 15, 2024 · Google Reviews"Excellent in all aspects of the A/C business. No hard sales, "Always Fair" actually sums it up if you compare to bids from other companies. Customer service and installation was great highly recommended."
— Todd Clasen · Jul 25, 2023 · Google Reviews"I just want to say, thank you to Brad and his team for helping with this process. Always Fair AC is a great company for people who are looking for a great product at a decent price for a professional installation. They are courteous and always professional. I Got a Trane!"
— Manuel Seville · Jun 19, 2023 · Google Reviews"Rude and unprofessional. I was collecting quotes for a new a/c and found these guys on Angi’s list. They sent an immediate quote, that was a good price. I let them know I was looking at options. Austin emailed me and wanted to schedule a time to do a “Walk through to make a materials list and take measurements” however, when Brad showed up he was only showing me pricing paperwork, which I already had been sent via e…"
— Lacy Rice · Jun 24, 2024 · Google Reviews"I had a brand new split 3 ton heat pump installed this past week and I wanted to take the time to leave a review on how wonderful the experience was from start to finish. Over the course of a little over a week I received several quotes from multiple AC companies and ultimately decided to go with Always Fair Heating and Air. The process was quick and courteous and we have no complaints. We feel confident all of our…"
— Jenise Reyes · Jan 6, 2024 · Google Reviews"I highly recommend Always Fair Heating and Air. responded minutes after I requested quotes on Angies List."
— Verified reviewer · BBB"The technicians were thorough, knowledgeable, and incredibly efficient, addressing my A/C concerns with the utmost expertise. They went above and beyond to ensure that every aspect of the service was transparent, fair, and, most importantly, effective."
— Verified reviewer · BBB"Always Fair Heating and Air Conditioning performed just as they're name implies. Got an excellent price on a new Trane A/C -Heat pump."
— Verified reviewer · BBBPros & cons
- Long-established (10+ years in business)
Self-reported on their website — not independently verified.
- Satisfaction guarantee
- Free estimates
- Flat-rate, upfront pricing
- 2 BBB complaint(s) filed in the past 12 months
- Most recent BBB complaints involve service or repair issues (4/5 sampled)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Rude and unprofessional. I was collecting quotes for a new a/c and found these guys on Angi’s list. They sent an immediate quote, that was a good price. I let them know I was looking at options. Austi…
When to choose them — and when to consider alternatives
- Recent BBB complaint history is a deal-breaker for you
- Reports of unprofessional communication would be a deal-breaker for you
Service area
Peoria, AZ home
Guarantees & credentials
- Satisfaction Guaranteed
- Customer Satisfaction Guarantee
- LICENSED
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | 8:00 AM – 5:00 PM |
|---|
Frequently asked questions
What are the pros of Always Fair Heating and Air?
What are the cons of Always Fair Heating and Air?
When should I consider alternatives to Always Fair Heating and Air?
What is the Vouched Score for Always Fair Heating and Air?
Is Always Fair Heating and Air BBB accredited?
How long has Always Fair Heating and Air been in business?
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What does HVAC service typically cost when working with a Peoria, AZ provider like Always Fair Heating and Air?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Always Fair Heating and Air (this company) |
67/100 | 4.6★ (90+) | 10+ | A+ | — | — |
| 85/100 | 5.0★ (110+) | 45+ | A+ | — | Best for Heat Pumps | |
| 80/100 | 4.9★ (200+) | 69+ | — | — | — | |
| 88/100 | 5.0★ (235+) | 37+ | — | — | — |
Listed in
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Profile last updated May 12, 2026.