Du-West Total Plumbing
Pasadena, TX HVAC · #6 of 12 · 48+ yrs
At a glance
- Google rating
- 5.0★ from 80+ reviews
- In business
- 48+ years
- Services
- 7 HVAC services
- Service area
- Pasadena, TX
- Phone
- +1-713-475-0004
Overview
Du-West Total Plumbing operates as a multi-trade contractor serving the Pasadena and greater Houston area since 1978. Technicians provide comprehensive plumbing and HVAC diagnostics using advanced camera inspection technology for underground sewer and water lines. Local homeowners frequently utilize their specialized foundation repair services alongside standard HVAC maintenance plans. Recent customer feedback highlights the clear communication provided by staff during complex water main and slab leak repairs. This team maintains a fully stocked fleet to ensure most service calls are completed during the initial visit.
Du-West Total Plumbing provides residential HVAC and plumbing services throughout the Pasadena and Houston metro area. Founded in 1978, the company maintains a fleet of fully stocked service vehicles to facilitate efficient repairs. Technicians perform comprehensive system evaluations, including camera-assisted sewer inspections and PEX repiping projects. The company lists maintenance plans and 24/7 emergency availability for homeowners needing immediate system attention.
Vouched Score breakdown — 79/100
Above the Pasadena, TX HVAC average of 78/100. Ranks #6 of 12 listed HVAC providers in Pasadena, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Du-West Total Plumbing compares to the Pasadena average
| Signal | Du-West Total Plumbing | Pasadena avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 78/100 | +2 vs avg |
| Google rating | 5.0★ | 4.8★ | +0.2 vs avg |
| Review volume | 80+ | 435+ | -356 vs avg |
| Years in business | 48+ | 38+ | +10 vs avg |
What customers say
"Peter and his assistant arrived on time to tackle a plumbing issue. He assessed the problem and quickly resolved the issue. That’s why I call Du West for all my plumbing and HVAC needs. Thanks Peter!"
— Douglas Wayne · Mar 8, 2026 · Google Reviews"Very professional team, they diagnosed and fixed the foundations problem we had at our home, built also a French drain to solve rainwater accumulation issues at our backyard and even discovered and fixed a leak in the sewer system under our house slab. I highly recommend DuWest."
— Honorio Campos · Mar 2, 2025 · Google Reviews"Great job all around by the Du-West team. They fixed my water main leak and everything went well. They explained things clearly, and at every point in the process kept me updated on the repair work. Thanks again to Randy, Chris, Aaron, and Abigail."
— Mark Williams · Dec 5, 2025 · Google Reviews"Chris is very knowledgeable about the project we are having done. Chris provided detailed information on the scope of work and answered all questions regarding the project. Very polite and professional!"
— Paul Killalea · Jan 29, 2026 · Google Reviews"Peter and Aron did an excellent job on installing my water heater. They were both extremely helpful and professional."
— Fred Case · Jan 13, 2026 · Google ReviewsPros
- High Google rating (5.0★ across 80+ reviews)
- Long-established (48+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You need to finance the work
- You value a long-tenured local operator (48+ years in business)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Pasadena, TX home
What Du-West Total Plumbing publishes about pricing
Maintenance plans
-
$15/mo
As published: $15/mo"…ems for homes like yours. Plumbing Signature Plan $15/mo * **Licensed plumber arrives for a professional e…"↗ source -
maintenance plan
As published: maintenance plan"…e Tune-Up cost) * **Same benefits as the standard maintenance plan and more * **Front of the line service scheduling…"↗ source -
$70 per month to your bill
As published: $70 per month to your bill"…o 200 gallons per day, which could add as much as $70 per month to your bill. Even a slow drip from one faucet can add 300 gal…"↗ source -
$15 per month
As published: $15 per month"…rt choice: The Plumbing Signature Plan costs just $15 per month. It includes regular evaluations and system optim…"↗ source -
$10 per month and includes priority scheduling
As published: $10 per month and includes priority scheduling"…tallations like this: The VIP Customer plan costs $10 per month and includes priority scheduling. Members receive a 10% discount on gas grill inst…"↗ source -
$10 per month
As published: $10 per month"…on, the VIP Customer Upgrade is available at just $10 per month. This plan eliminates premium rates for after-hou…"↗ source
Guarantees & credentials
- Licensed plumber
- Licensed and insured
- Licensed plumbers
- Licensed professionals
- Licensed technicians
- Licensed
- Fully insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Du-West Total Plumbing?
When should I choose Du-West Total Plumbing?
When should I consider alternatives to Du-West Total Plumbing?
What is the Vouched Score for Du-West Total Plumbing?
How long has Du-West Total Plumbing been in business?
How can I contact Du-West Total Plumbing?
What does HVAC service typically cost when working with a Pasadena, TX provider like Du-West Total Plumbing?
What pricing terms does Du-West Total Plumbing publish on their website?
Does Du-West Total Plumbing do AC Repair in Pasadena, TX?
Does Du-West Total Plumbing do Furnace Repair in Pasadena, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Du-West Total Plumbing (this company) |
79/100 | 5.0★ (80+) | 48+ | — | — | Upfront Pricing |
| 85/100 | 5.0★ (180+) | 48+ | — | — | — | |
| 69/100 | 4.5★ (185+) | 48+ | A+ ✓ | — | — | |
| 84/100 | 5.0★ (170+) | 44+ | A+ ✓ | — | — |
Listed in
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Profile last updated May 14, 2026.