Brown Air Conditioning & Heating
Pasadena, TX HVAC · #5 of 12 · BBB A+ Accredited · 45+ yrs
At a glance
- Google rating
- 4.7★ from 950+ reviews
- In business
- 45+ years
- BBB
- A+ accredited
- Services
- 9 HVAC services
- Service area
- Pasadena, TX
- Phone
- +1-281-998-2665
Overview
Brown Air Conditioning & Heating specializes in residential and commercial HVAC system replacements across the Pasadena area. Their team brings over four decades of experience to complex equipment change-outs and tenant improvement projects. Pasadena residents benefit from their expertise in managing humidity-heavy Gulf Coast cooling demands. Recent customer feedback highlights a commitment to protecting home interiors during installations. They provide transparent quotes and maintain a strong focus on professional, long-term system reliability.
Brown Air Conditioning & Heating provides residential and commercial HVAC services throughout Southeast Houston. This family-operated company lists 40+ years of experience in the local market. They offer comprehensive installation and repair for AC, furnace, and heat pump systems. Their team advertises free estimates for new equipment replacements and offers financing options for qualified homeowners. They also state they perform pre-lease inspections for commercial property owners.
Vouched Score breakdown — 81/100
Above the Pasadena, TX HVAC average of 78/100. Ranks #5 of 12 listed HVAC providers in Pasadena, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Brown Air Conditioning & Heating compares to the Pasadena average
| Signal | Brown Air Conditioning & Heating | Pasadena avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 78/100 | +4 vs avg |
| Google rating | 4.7★ | 4.8★ | -0.1 vs avg |
| Review volume | 950+ | 435+ | +517 vs avg |
| Years in business | 45+ | 38+ | +7 vs avg |
What customers say
"The installers did a great job. 1st thing they did was protect our floors. Heater works great. Mostly what they promised they delivered. Charles worked it around our schedule. That's no easy feat"
— Tom Wallace · Dec 8, 2025 · Google Reviews"Brown Air Conditioning & Heating did a wonderful job installing our new Central AC system! They communicated well and let us know what to expect throughout the process. Highly recommend. Thanks guys!"
— Raymond Adams · Jun 10, 2025 · Google Reviews"I want to thank Brown Air Conditioning and Heating for an amazing job today replacing my A/C and heating units. They were prompt, efficient, and professional as always. My quote was within $500 of last year's quote when I started saving up for this big job. I highly recommend their entire team and l am looking forward to my new equipment lasting 15 years like my old pair."
— Charles Skelton · Mar 17, 2025 · Google Reviews"TLDR: Will not work with you to schedule an appropriate time block for a visit. Will come early and try to tell you policy says something it doesn’t. And then will conduct two visits and be requested for a third in the course of three weeks and will not resolve anything and you will be looking for a new contractor. DO NOT RECOMMEND. Requested service through AHS for our A/C unit tripping a breaker and was assigned …"
— Kayla Yoshioka · Jan 2, 2026 · Google Reviews"Brown Air & Heat has completely earned my trust. After I submitted a claim through my home warranty, they reached out within minutes to schedule the visit — no hassle, clear communication, and everything stayed smooth from there. They confirmed the appointment the day before, sent a heads-up text before arriving, and made the whole process feel buttoned-up and easy. Matthew Brown, the tech, is just a solid human be…"
— Markpm · Aug 26, 2025 · Google Reviews"words cannot express how grateful I am for these guys at Brown Air & Conditioning. I had worked with a previous company who left my ac installation incomplete and I called them frantically because I had a sick 2 year old, the freeze was coming and they came out to help."
— Verified reviewer · BBB"Fast response, great personable service. Thorough job and feedback."
— Verified reviewer · BBB"I am extremely pleased with the professionalism and service provided by Brown A/C and Heating and would not hesitate to refer them."
— Verified reviewer · BBBPros & cons
- High Google rating (4.7★ across 950+ reviews)
- Long-established (45+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Background-verified team
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- TLDR: Will not work with you to schedule an appropriate time block for a visit. Will come early and try to tell you policy says something it doesn’t. And then will conduct two visits and be requested…
When to choose them — and when to consider alternatives
- You want manufacturer-warranty installation work
- You need to finance the work
- You have a commercial property
- You want a top-rated provider with substantial review history (4.7★, 950+ reviews)
- Reports of scheduling inflexibility would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Pasadena, TX home
What Brown Air Conditioning & Heating publishes about pricing
TACLA971E Quick Links
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Brown Air Conditioning & Heating?
When should I choose Brown Air Conditioning & Heating?
When should I consider alternatives to Brown Air Conditioning & Heating?
What is the Vouched Score for Brown Air Conditioning & Heating?
Is Brown Air Conditioning & Heating BBB accredited?
How long has Brown Air Conditioning & Heating been in business?
How can I contact Brown Air Conditioning & Heating?
What does HVAC service typically cost when working with a Pasadena, TX provider like Brown Air Conditioning & Heating?
What pricing terms does Brown Air Conditioning & Heating publish on their website?
Does Brown Air Conditioning & Heating do AC Repair in Pasadena, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Brown Air Conditioning & Heating (this company) |
81/100 | 4.7★ (950+) | 45+ | A+ ✓ | — | — |
| 78/100 | 4.8★ (35+) | 33+ | — | — | Best for Furnace Replacement Best for Mini-Splits / Ductless |
|
| 72/100 | 4.5★ (160+) | 70+ | NR | — | — | |
| 74/100 | 4.9★ (1,470+) | 32+ | A+ ✓ | — | — |
Listed in
Explore more
Profile last updated May 14, 2026.