Lowery Plumbing, Heating & Air Conditioning
Lubbock, TX HVAC · #13 of 15 · BBB A+ Accredited · 45+ yrs
At a glance
- Google rating
- 4.5★ from 1,470+ reviews
- In business
- 45+ years
- BBB
- A+ accredited
- Services
- 7 HVAC services
- Service area
- Lubbock, TX
- Phone
- +1-806-741-0519
Overview
Lowery Plumbing, Heating & Air Conditioning provides residential and commercial HVAC services across the Lubbock area. Operating for 45+ years, the company advertises 24/7 service availability for urgent repairs. They list flat-rate pricing models to help homeowners avoid unexpected costs after hours. Technicians serving the high-plains climate of West Texas focus on system longevity and efficiency. Multiple reviewers highlight the polite conduct of staff during routine maintenance and complex plumbing or heating installations.
Lowery Plumbing, Heating & Air Conditioning provides HVAC and plumbing services throughout Lubbock, TX. They advertise 24/7 emergency response windows with no overtime fees applied to nights or weekends. The company lists a 10-year labor warranty on repairs to support their service quality claims. They state they are an American Standard flagship dealer for residential and commercial heating and cooling installations.
Vouched Score breakdown — 71/100
Lubbock, TX HVAC average is 82/100. Ranks #13 of 15 listed HVAC providers in Lubbock, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Lowery Plumbing, Heating & Air Conditioning compares to the Lubbock average
| Signal | Lowery Plumbing, Heating & Ai… | Lubbock avg | Delta |
|---|---|---|---|
| Vouched Score | 71/100 | 76/100 | -5 vs avg |
| Google rating | 4.5★ | 4.8★ | -0.3 vs avg |
| Review volume | 1,470+ | 665+ | +806 vs avg |
| Years in business | 45+ | 30+ | +15 vs avg |
What customers say
"Two gentlemen came to my house to clear a clogged drain that stopped all events in my 2 bathrooms. They were courteous, friendly, informative and professional in how they spoke to me and how they addressed the issue I was having. have an older home so I have had Lowery Plumbing come out twice for two different drains and I must say they are great! Thank you so much for the way your staff conduct themselves and for…"
— Jeanie Benitez · Feb 27, 2026 · Google Reviews"My experience with Lowery's Plumbing & HVAC has been a nightmare from start to finish. I hired them to install a new AC system for $21,000, and the work was incredibly substandard and has caused significant issues. The first day of the installation, they left without the AC working properly. They claimed it would take 6-8 hours to cool my house down, which I immediately knew didn't sound right. It was clear they w…"
— Dom · Sep 11, 2025 · Google Reviews"Great and reliable service! They arrived on time and explained what they would be doing in detail. They also took the time to go over preventative maintenance as well as updated me on how my HVAC system was looking/functioning! 10/10!"
— Diego Rivera · Feb 19, 2026 · Google Reviews"Our bathtub drain was clogged. It was Sunday so we expected it to cost a lot to have it unclogged! Called Lowery plumbing and a guy named Dallas came out! He was super nice! Very polite and very professional! Unclogged the drain for $51.00 !!! We couldn’t believe it!!! We will recommend them to all our family and friends! I think Dallas deserves a raise! lol! Thank you so much!"
— Karen Palmer · Jan 4, 2026 · Google Reviews"Lowry’s sent Abraham out to our house in Pampa Tx. We had other plumbers who had already come out and didn’t want to touch the job or were asking for thousands up front for solutions that included busting out floor. Abraham ran his camera, got his snake and got the job done. He was super nice and efficient. The price was very reasonable. I would definitely recommend this company! Especially if you have complicated p…"
— Robert Douglas · Dec 12, 2025 · Google Reviews"Company representative misrepresented the need to replace an A/C unit. Quoted replacement of $16,000-$ 27,000 because the unit could not be repaired."
— Verified reviewer · BBB"Says free estimate. But charged $69 for service call to give estimate."
— Verified reviewer · BBB"Tried to have me do repairs that were not necessary and were fixed by another company."
— Verified reviewer · BBBPros & cons
- Long-established (45+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- 1 BBB complaint(s) filed in the past 12 months
- Most recent BBB complaints involve order issues (1/1 sampled)
- Mixed customer sentiment (score 65/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- My experience with Lowery's Plumbing & HVAC has been a nightmare from start to finish. I hired them to install a new AC system for $21,000, and the work was incredibly substandard and has caused sign…
When to choose them — and when to consider alternatives
- You need furnace repair
- You need to finance the work
- You value a long-tenured local operator (45+ years in business)
- Recent BBB complaint history is a deal-breaker for you
- Reports of substandard installation would be a deal-breaker for you
- Reports of billing disputes would be a deal-breaker for you
- Reports of upsell pressure would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
Service area
Lubbock, TX home
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
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What is the Vouched Score for Lowery Plumbing, Heating & Air Conditioning?
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How long has Lowery Plumbing, Heating & Air Conditioning been in business?
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Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Lowery Plumbing, Heating & Air Conditioning (this company) |
71/100 | 4.5★ (1,470+) | 45+ | A+ ✓ | — | — |
| 78/100 | 4.9★ (1,675+) | 10+ | — | — | — | |
| 82/100 | 4.7★ (160+) | 78+ | — | — | — | |
| 88/100 | 5.0★ (510+) | 48+ | A+ ✓ | — | — |
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Profile last updated May 14, 2026.