Irving, TX HVAC · #2 of 10 · BBB A+ · 34+ yrs
American Air Customs, Inc. specializes in HVAC and appliance repairs for Irving homeowners. This family-owned business maintains status as an authorized dealer for Amana and Rheem systems. Technicians provide prompt service, including holiday and after-hours emergency visits for cooling failures. Their team serves the Dallas-Fort Worth area, addressing local humidity challenges with expert system maintenance. Customers highlight consistent transparency in pricing and technical accuracy during complex repair visits.
American Air Customs, Inc. provides residential heating and cooling services throughout the Dallas-Fort Worth metroplex. This family-owned company operates as an authorized dealer for Amana and Rheem equipment brands. Their technicians offer emergency service availability for urgent system repairs and maintenance needs. They provide free estimates for all new system installations and equipment upgrades. The firm also maintains specialized expertise in air purification systems and high-quality filtration solutions.
Above the Irving, TX HVAC average of 80/100. Ranks #2 of 10 listed HVAC providers in Irving, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
| Signal | American Air Customs, Inc | Irving avg | Delta |
|---|---|---|---|
| Vouched Score | 87/100 | 72/100 | +15 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 235+ | 885+ | -652 vs avg |
| Years in business | 34+ | 28+ | +6 vs avg |
"I have a new best friend who knows what they are doing. My Bosch dishwasher quit working, now it is in operation. ( so much less expensive than the “Bosch” company)Joe was on time, personable and took care of us today! Definitely call for other appliances, too!"
— MARY Maddox · Feb 28, 2026 · Google Reviews"My experience was a house call. This is a family-owned business and the technician is a member of the family. He was very knowledgeable about quite a number of things. He fixed my dishwasher in record time. I thought it was going to be a big problem but he took care of it. He was very practical and the cost of the visit and the repair was quite modest in my opinion."
— Elizbeth Farren · Feb 19, 2026 · Google Reviews"So pleased with American Air Customs. They are truly a top notch vendor. My technician Joe is wonderful. Very polite and on time each and every visit. Even came out on a Friday night in the summer when my AC wasn’t working. Why can’t all companies be like them !!!!"
— Ann Russell · Oct 27, 2025 · Google Reviews"Joe to the rescue! Thanks for coming out on a holiday and pinpointing the issue quickly. I suspected the capacitor, and that’s what it was. No extra recommended service items or other BS. Also… the attic unit door wasn’t mounted properly- we had no idea- thanks Joe for taking care of that! Fair pricing, especially on a national holiday. We also appreciate the military and first responders discount. You’ve absolutel…"
— Vladimir Stojanovski · Sep 1, 2025 · Google Reviews"We had issues with our freshly out of warranty dish washer, American Air & Joe were fantastic every step of the way. We ended up replacing the unit but can't speak highly enough of Joe and the team - they were flexible, incredibly transparent in their price and process. If you need HVAC or appliance repairs in North Texas they're your first call!"
— Austin M · Sep 3, 2025 · Google ReviewsSelf-reported on their website — not independently verified.
Irving, TX home
| Monday | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 12:00 PM |
| Sunday | Closed |
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
American Air Customs, Inc (this company) |
87/100 | 4.9★ (235+) | 34+ | A+ | — | — |
| — | 4.8★ (235+) | — | — | — | — | |
| 68/100 | 4.2★ (55+) | 27+ | — | — | — | |
| 80/100 | 5.0★ (70+) | 18+ | — | — | Best for Furnace Replacement |
Profile last updated May 13, 2026.