American Air Customs, Inc
Irving, TX HVAC · #2 of 10 · BBB A+ · 34+ yrs
At a glance
- Google rating
- 4.9★ from 235+ reviews
- In business
- 34+ years
- BBB
- A+
- Services
- 5 HVAC services
- Service area
- Irving, TX
- Phone
- +1-972-313-3734
Overview
American Air Customs, Inc. specializes in HVAC and appliance repairs for Irving homeowners. This family-owned business maintains status as an authorized dealer for Amana and Rheem systems. Technicians provide prompt service, including holiday and after-hours emergency visits for cooling failures. Their team serves the Dallas-Fort Worth area, addressing local humidity challenges with expert system maintenance. Customers highlight consistent transparency in pricing and technical accuracy during complex repair visits.
American Air Customs, Inc. provides residential heating and cooling services throughout the Dallas-Fort Worth metroplex. This family-owned company operates as an authorized dealer for Amana and Rheem equipment brands. Their technicians offer emergency service availability for urgent system repairs and maintenance needs. They provide free estimates for all new system installations and equipment upgrades. The firm also maintains specialized expertise in air purification systems and high-quality filtration solutions.
Vouched Score breakdown — 87/100
Above the Irving, TX HVAC average of 80/100. Ranks #2 of 10 listed HVAC providers in Irving, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How American Air Customs, Inc compares to the Irving average
| Signal | American Air Customs, Inc | Irving avg | Delta |
|---|---|---|---|
| Vouched Score | 87/100 | 72/100 | +15 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 235+ | 885+ | -652 vs avg |
| Years in business | 34+ | 28+ | +6 vs avg |
What customers say
"I have a new best friend who knows what they are doing. My Bosch dishwasher quit working, now it is in operation. ( so much less expensive than the “Bosch” company)Joe was on time, personable and took care of us today! Definitely call for other appliances, too!"
— MARY Maddox · Feb 28, 2026 · Google Reviews"My experience was a house call. This is a family-owned business and the technician is a member of the family. He was very knowledgeable about quite a number of things. He fixed my dishwasher in record time. I thought it was going to be a big problem but he took care of it. He was very practical and the cost of the visit and the repair was quite modest in my opinion."
— Elizbeth Farren · Feb 19, 2026 · Google Reviews"So pleased with American Air Customs. They are truly a top notch vendor. My technician Joe is wonderful. Very polite and on time each and every visit. Even came out on a Friday night in the summer when my AC wasn’t working. Why can’t all companies be like them !!!!"
— Ann Russell · Oct 27, 2025 · Google Reviews"Joe to the rescue! Thanks for coming out on a holiday and pinpointing the issue quickly. I suspected the capacitor, and that’s what it was. No extra recommended service items or other BS. Also… the attic unit door wasn’t mounted properly- we had no idea- thanks Joe for taking care of that! Fair pricing, especially on a national holiday. We also appreciate the military and first responders discount. You’ve absolutel…"
— Vladimir Stojanovski · Sep 1, 2025 · Google Reviews"We had issues with our freshly out of warranty dish washer, American Air & Joe were fantastic every step of the way. We ended up replacing the unit but can't speak highly enough of Joe and the team - they were flexible, incredibly transparent in their price and process. If you need HVAC or appliance repairs in North Texas they're your first call!"
— Austin M · Sep 3, 2025 · Google ReviewsPros
- High Google rating (4.9★ across 235+ reviews)
- Long-established (34+ years in business)
Self-reported on their website — not independently verified.
- Authorized Amana and Rheem Authorized Dealer
- Satisfaction guarantee
- Free estimates
- Specializes in AC repair
When to choose them
- You want manufacturer-warranty installation work
- You prefer a family-owned operation
- You value a long-tenured local operator (34+ years in business)
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Irving, TX home
What American Air Customs, Inc publishes about pricing
Discounts
-
Senior discount
As published: Senior discount"…ce Repair and Installation • License #TACLB94306E Senior Discount • First Responder & Military Discount - We Suppor…"↗ source -
Military discount
As published: Military discount"…#TACLB94306E Senior Discount • First Responder & Military Discount - We Support Active & Retired Personnel Google Re…"↗ source
Estimates
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Free estimates
As published: Free estimates"…ion. That means we offer special services such as free estimates and personalized customer service. Give us a call…"↗ source
Contact & hours
| Monday | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 12:00 PM |
| Sunday | Closed |
Frequently asked questions
What are the pros of American Air Customs, Inc?
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Does American Air Customs, Inc do AC Repair in Irving, TX?
Does American Air Customs, Inc do Furnace Repair in Irving, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
American Air Customs, Inc (this company) |
87/100 | 4.9★ (235+) | 34+ | A+ | — | — |
| — | 4.8★ (235+) | — | — | — | — | |
| 68/100 | 4.2★ (55+) | 27+ | — | — | — | |
| 80/100 | 5.0★ (70+) | 18+ | — | — | Best for Furnace Replacement |
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Profile last updated May 13, 2026.