Dial One Johnson Plumbing, Cooling & Heating
Grand Prairie, TX HVAC · #1 of 9 · 17+ yrs
At a glance
- Google rating
- 4.9★ from 405+ reviews
- In business
- 17+ years
- Services
- 10 HVAC services
- Service area
- Grand Prairie, TX
- Phone
- +1-972-662-8223
Overview
Dial One Johnson Plumbing, Cooling & Heating specializes in high-quality AC repair, supported by 60+ years of local experience. Technicians provide proactive HVAC assessments that help Dallas-area homeowners reduce utility costs during extreme Texas winters. This family-owned company maintains a strong reputation for professionalism, with reviewers noting technicians who proactively address safety issues during standard service calls. Their team offers comprehensive ductwork services and mini-split installations to improve efficiency in older Grand Prairie housing stock.
Dial One Johnson Plumbing, Cooling & Heating offers comprehensive HVAC and plumbing services throughout the Grand Prairie and Dallas metro area. Established in 1965, this family-owned provider lists EPA-certified technicians and offers 24/7 emergency service for all residential systems. Their team advertises specialized expertise in duct repair, ductless mini-split installation, and indoor air quality solutions. Homeowners can access financing options and free estimates for system replacements.
Vouched Score breakdown — 91/100
Above the Grand Prairie, TX HVAC average of 79/100. Ranks #1 of 9 listed HVAC providers in Grand Prairie, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Dial One Johnson Plumbing, Cooling & Heating compares to the Grand Prairie average
| Signal | Dial One Johnson Plumbing, Co… | Grand Prairie avg | Delta |
|---|---|---|---|
| Vouched Score | 91/100 | 71/100 | +20 vs avg |
| Google rating | 4.9★ | 4.7★ | +0.2 vs avg |
| Review volume | 405+ | 610+ | -205 vs avg |
| Years in business | 17+ | 23+ | -6 vs avg |
What customers say
"Fantastic service. Got our water heater replaced with Dial One Johnson, and couldn’t be happier. Great deal on the price with the special they were running. Encountered an issue with access to remove the old tank, but James offered to stay and help me fix some things outside of a normal water heater install process, so that I wouldn’t have to do it myself and reschedule the install date. After we got the access issu…"
— Jonathan Stariha · Feb 27, 2026 · Google Reviews"I have been very pleased with Dial One Johnson. They have been to our home to assist us two times now. They’re always polite and perform excellent service."
— Terry Stapleton · Feb 19, 2026 · Google Reviews"We had a leak at the floor on one of out toilets. Since we had been discussing replacing them for nearly a year, we decided this was the right time to do so. Called Dial One, we've been using them for years, to give us a quote on 2 replacement purchases and installation. The tech came on Friday, gave us a quote for everything we wanted, and said he could deliver on Tuesday. On Tuesday he and another tech came and re…"
— Barbara Archibald · Mar 5, 2026 · Google Reviews"Travis was great! Great personality and professionalism all together. I appreciate him for assessing the problem, and resolving it along with mitigating future issues with my mom’s HVAC unit. His expertise today will save her cost for her utility usage during these winter months. Thanks to Travis and Dial One, great company!’"
— Sandy R · Dec 19, 2025 · Google Reviews"We had a toilet repaired and it works great. Also, we had Steven and Ashton install a new bathroom cabinet and faucet. It looks great and they did a good job."
— Noma Crossland · Mar 4, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 405+ reviews)
- Long-established (17+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Indoor air quality services
- Mini-split system specialist
- Duct testing & sealing
- Specializes in AC repair
When to choose them — and when to consider alternatives
- You need indoor air quality work
- You need furnace repair
- You need to finance the work
- You prefer a family-owned operation
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
Service area
Grand Prairie, TX home
What Dial One Johnson Plumbing, Cooling & Heating publishes about pricing
Discounts
-
15% off
As published: 15% off"…ain sewer line video inspection . Members receive 15% off all repairs and priority service scheduling. AC Insta…"↗ source
Maintenance plans
-
Advantage Plan
As published: Advantage Plan"…door air quality through clean filters and coils. Advantage Plan Membership – $99 Annually: Complete HVAC and plum…"↗ source
Pricing model
-
Transparent pricing
As published: Transparent pricing"…us temporary solutions if parts aren’t available. Transparent Pricing Before beginning work, we provide clear pricing i…"↗ source
Guarantees & credentials
- Satisfaction Guaranteed
- EPA-certified
- Licensed plumbers
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Dial One Johnson Plumbing, Cooling & Heating?
When should I choose Dial One Johnson Plumbing, Cooling & Heating?
When should I consider alternatives to Dial One Johnson Plumbing, Cooling & Heating?
What is the Vouched Score for Dial One Johnson Plumbing, Cooling & Heating?
How long has Dial One Johnson Plumbing, Cooling & Heating been in business?
How can I contact Dial One Johnson Plumbing, Cooling & Heating?
What does HVAC service typically cost when working with a Grand Prairie, TX provider like Dial One Johnson Plumbing, Cooling & Heating?
What pricing terms does Dial One Johnson Plumbing, Cooling & Heating publish on their website?
Does Dial One Johnson Plumbing, Cooling & Heating do AC Repair in Grand Prairie, TX?
Does Dial One Johnson Plumbing, Cooling & Heating do AC Replacement in Grand Prairie, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Dial One Johnson Plumbing, Cooling & Heating (this company) |
91/100 | 4.9★ (405+) | 17+ | — | — | Highest Vouched Score Mini-Splits / Ductless |
| 83/100 | 4.5★ (65+) | 24+ | — | — | Best for Geothermal Best for Smart Thermostat Install |
|
| 72/100 | 4.8★ (65+) | 5+ | — | — | — | |
| 91/100 | 4.9★ (800+) | 50+ | — | — | Best for Ductwork & Sealing |
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Profile last updated May 13, 2026.