Cactus Plumbing And Air
Glendale, AZ HVAC · #16 of 16
At a glance
- Google rating
- 4.8★ from 215+ reviews
- In business
- 4+ years
- BBB
- F
- Services
- 5 HVAC services
- Service area
- Glendale, AZ
- Phone
- +1-623-257-5117
Overview
Cactus Plumbing And Air provides rapid emergency cooling support for Glendale homes. Technicians arrive equipped to handle AC failures during the region's intense summer heat. Their team utilizes flat-rate pricing models to provide upfront costs for all HVAC diagnostics. Local homeowners often request their services for urgent repairs when systems struggle against high desert temperatures. Professional staff members document findings clearly to help families understand their cooling system's specific needs.
Cactus Plumbing And Air provides emergency HVAC and plumbing services throughout Glendale. Their team specializes in rapid AC repair and system replacement designed for the local desert climate. Flat-rate pricing structures ensure homeowners receive upfront estimates before work begins on any cooling or heating unit. Technicians are available for 24/7 emergency response to address urgent cooling failures. The company maintains a license for all residential HVAC and plumbing projects.
Vouched Score breakdown — 56/100
Glendale, AZ HVAC average is 79/100. Ranks #16 of 16 listed HVAC providers in Glendale, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Cactus Plumbing And Air compares to the Glendale average
| Signal | Cactus Plumbing And Air | Glendale avg | Delta |
|---|---|---|---|
| Vouched Score | 56/100 | 79/100 | -23 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 215+ | 525+ | -308 vs avg |
| Years in business | 4+ | 20+ | -16 vs avg |
What customers say
"Cactus Plumbing And Air This is the best company of us. So far. They’re amazing. Their professional, I will definitely use them again. You guys should check them out. Their prices are fair and affordable"
— Naima Garcia · Aug 17, 2025 · Google Reviews"Cactus plumbing came out & gave us best service ever also had taken care of us quickly efficiently and Danny was amazing customer service I would use them again without hesitation highly recommended great prices great overall experience thank you so much"
— Moe Money · Sep 19, 2023 · Google Reviews"Graceon was the best HVAC Tec I could ever imagine. Thought it would be a scam like everything else, but he showed me deep professionalism and care I haven't experienced from a service in a long time."
— Cine Filer · Sep 11, 2025 · Google Reviews"Great service, my HVAC broke and Charles came, assessed the situation quick, was very informative and documented everything. Mindy from the office was so sweet and worked with what I had available. Now my house is colder than ever! Really recommend them."
— Karim Nour · Jul 21, 2025 · Google Reviews"Graceon our plumber, was professional and knowledgeable, we will definitely be using him again for any further services needed! Nice to have someone you can trust!"
— Jackie Witalis · Sep 9, 2025 · Google Reviews"My kitchen faucet broken Sunday morning of Thanksgiving weekend. came right out and replaced it."
— Verified reviewer · BBB"This company wanted to charge us $1100,00+ to put two caps on two gas lines that were above ground and exposed and above ground. Complete scammers - beware!"
— Verified reviewer · BBB"arrived at my home and told my brother that one coils was replaced and ok and the other was broken, he insisted to me that I needed a new water heater and I stated I will go elsewhere for another opinion and he was insiting on finacial or credit card, I stated frimly over 3 times that I was not going to buy a new one, he stated that all they would do is swi…"
— Verified reviewer · BBBPros & cons
- High Google rating (4.8★ across 215+ reviews)
Self-reported on their website — not independently verified.
- Free estimates
- Flat-rate, upfront pricing
- 1 BBB complaint(s) filed in the past 12 months
- Mixed customer sentiment (score 50/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Failure to respond to 4 complaint(s) filed against business
- 5 complaint(s) filed against business
When to choose them — and when to consider alternatives
- Recent BBB complaint history is a deal-breaker for you
- Reports of upsell pressure would be a deal-breaker for you
- Reports of pricing disputes would be a deal-breaker for you
- You strongly prefer a long-established firm
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Thermostat Installation
Service area
Glendale, AZ home
What Cactus Plumbing And Air publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…our emergency plumbing services is that we offer upfront pricing, so you’ll never be caught off guard by unexpecte…"↗ source -
Transparent pricing
As published: Transparent pricing"…us, we pride ourselves on offering affordable and transparent pricing, so you’ll never be caught off guard by hidden fe…"↗ source
Guarantees & credentials
- Licensed and insured
- Licensed Plumbers
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Cactus Plumbing And Air?
What are the cons of Cactus Plumbing And Air?
When should I consider alternatives to Cactus Plumbing And Air?
What is the Vouched Score for Cactus Plumbing And Air?
Is Cactus Plumbing And Air BBB accredited?
How long has Cactus Plumbing And Air been in business?
How can I contact Cactus Plumbing And Air?
What does HVAC service typically cost when working with a Glendale, AZ provider like Cactus Plumbing And Air?
What pricing terms does Cactus Plumbing And Air publish on their website?
Does Cactus Plumbing And Air do AC Repair in Glendale, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Cactus Plumbing And Air (this company) |
56/100 | 4.8★ (215+) | 4+ | F | — | — |
| 78/100 | 5.0★ (140+) | — | — | — | Best for Heat Pumps | |
| 89/100 | 5.0★ (365+) | 10+ | — | — | Highest Vouched Score Best for Smart Thermostat Install |
|
| 88/100 | 5.0★ (155+) | 25+ | — | — | — |
Listed in
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Profile last updated May 16, 2026.