Gilbert, AZ HVAC · #3 of 18 · BBB A+ Accredited · 10+ yrs
True North Air Conditioning specializes in high-efficiency Trane system installations, often relocating units to optimize household airflow. These NATE-certified technicians provide same-day emergency repairs across the East Valley. Homeowners in Gilbert appreciate their transparent, flat-rate pricing model that avoids common industry upsell pressures. Their team frequently assists with SRP rebate processing to help local residents manage cooling costs. Consistent communication and thorough diagnostic explanations define their customer experience.
True North Air Conditioning provides heating and cooling solutions to Gilbert and the East Valley. As a Trane Authorized Dealer, they specialize in full-system replacements and professional AC repairs. Their team lists flat-rate pricing and same-day emergency service availability for urgent comfort needs. They maintain a 3-year labor warranty on installations, per their website. The company reports being family-owned and operated with over 10 years of industry experience.
Above the Gilbert, AZ HVAC average of 83/100. Ranks #3 of 18 listed HVAC providers in Gilbert, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
| Signal | True North Air Conditioning | Gilbert avg | Delta |
|---|---|---|---|
| Vouched Score | 90/100 | 83/100 | +7 vs avg |
| Google rating | 5.0★ | 4.9★ | +0.1 vs avg |
| Review volume | 630+ | 715+ | -87 vs avg |
| Years in business | 10+ | 21+ | -11 vs avg |
"I’m finally writing this review after I’ve had their services for over a year I selected this company based on prior reviews, and I was not disappointed. I was actually very impressed that everything I read was true plus more. The kindness and transparency with any interactions I’ve had with this company go unmatched. Their honesty and commitment to customer service is top-notch. Trevor has been nothing short of ama…"
— Letty Magallanes · Dec 16, 2025 · Google Reviews"True North Air is a great company for your HVAC needs. From the moment you call to make an appointment to the minute the technician leaves your house, they’re top-notch all the way around. Jacob was our technician and did an excellent job quickly fixing our issue. Also important is the accurate pricing. It’s refreshing to see an honest company doing things the right way when there are many companies out there trying…"
— Mario Santilli · Dec 9, 2025 · Google Reviews"I am so happy I chose this company to replace my AC unit! Everyone was incredibly communicative from the start and very professional and knowledgeable. They were very thorough and had a supervisor double checking the work that needed to be done and he stopped by during the installation as well. Axl was very helpful in providing and updating the estimate and was always easy to reach. The scheduling process was prom…"
— Kacie Cannon · Oct 23, 2025 · Google Reviews"Every time I’ve worked with True North Air Conditioning I've had an excellent experience. They are always communicative about when they will be arriving and their technicians are knowledgeable, professional, and always take the time to explain what’s going on in a way that’s easy to understand. You can tell they genuinely care about their clients and take pride in doing things the right way. It’s rare to find a comp…"
— Cam C · Dec 11, 2025 · Google Reviews"We’ve had our routine HVAC system and, once again, the tech tried to sell us some repair we had already done. I called True North for a second opinion and they were great. Not only were they transparent with us (none of the “recommended” repairs were needed) they actually repaired an issue we’ve had for years. Very friendly and trustworthy. I highly recommend giving them a call."
— Dana Chaffin · Nov 25, 2025 · Google Reviews"The entire team at True North Air Conditioning has been amazing! From , the admin staff, and our installers and , they were all professional, on time, clean, knowledgeable and through."
— Verified reviewer · BBB"Great job; good value; best labor warranty.After canvassing 5 vendors, 3 of which are 5-star candidates, we chose True North for our new HVAC purchase/installation."
— Verified reviewer · BBB"A few just sent estimates for a heat pump swap out but Ture North sentMikeout to check the duct work in the attic."
— Ellis H. · Yelp"Johnny, our technician, was prompt, efficient and diagnosed the problem with our condenser unit quickly."
— Verified reviewer · Yelp"True North ACinstalled an 18k BTU including electrical and painting the exterior line set cover in our Master Bedroom."
— Verified reviewer · YelpSelf-reported on their website — not independently verified.
Gilbert, AZ home
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
| Daily | 7:00 AM – 7:00 PM |
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| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
True North Air Conditioning (this company) |
90/100 | 5.0★ (630+) | 10+ | A+ ✓ | 4.9★ | Heat Pumps Mini-Splits / Ductless Rebates & Tax Credits |
| 87/100 | 4.8★ (430+) | 17+ | — | — | — | |
| 72/100 | 5.0★ (50+) | 2+ | A | — | — | |
| 85/100 | 5.0★ (205+) | 8+ | — | — | — |
Profile last updated May 17, 2026.