Papa Charlie's Heating-Cooling
Flagstaff, AZ HVAC · #4 of 10 · BBB A+ · 16+ yrs
At a glance
- Google rating
- 4.9★ from 40+ reviews
- In business
- 16+ years
- BBB
- A+
- Services
- 4 HVAC services
- Service area
- Flagstaff, AZ
- Phone
- +1-928-606-4016
Overview
Papa Charlie's Heating-Cooling specializes in furnace and AC repairs, with reviewers highlighting their honest, repair-focused diagnostics. Flagstaff homeowners often face extreme temperature swings, and this local team provides reliable seasonal maintenance to keep systems efficient. Frank and Adam Chavez lead this family-operated business with a focus on community integrity. Customers frequently report fast response times, even for complex heating issues during the coldest winter months.
Papa Charlie's Heating-Cooling provides residential and commercial HVAC services throughout Flagstaff. This family-owned business reports 15+ years of experience in the community. Their technicians offer emergency response services to address sudden furnace or air conditioning failures. The team lists free estimates for new projects and installations.
Vouched Score breakdown — 80/100
At the Flagstaff, AZ HVAC average (80/100). Ranks #4 of 10 listed HVAC providers in Flagstaff, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Papa Charlie's Heating-Cooling compares to the Flagstaff average
| Signal | Papa Charlie's Heating-Cooling | Flagstaff avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 80/100 | matches city average |
| Google rating | 4.9★ | 4.7★ | +0.2 vs avg |
| Review volume | 40+ | 180+ | -140 vs avg |
| Years in business | 16+ | 28+ | -12 vs avg |
What customers say
"We highly recommend Papa Charlies Heating-cooling. They just completed quite extensive ac cooling heating repairs / replacement to a home we recently purchased and extremely through and professional. They preform all requested work on time and within the estimated cost exceeding our expectations. Frank and his team are caring professional and trusted. We will always use them for all our heating and cooling needs…"
— The Last Reformation Arizona · Nov 22, 2025 · Google Reviews"Our heater stopped working and we didn’t know who to call. After reading google reviews, we decided to contact Papa Charlie’s. So happy we did. Frank, Adam, and Robert fixed the problem quickly and were very friendly and courteous. We will definitely be using their services again when needed. Thank you Frank!"
— Tanya · Dec 11, 2025 · Google Reviews"We recently bought a home with a 30-year-old heater—and naturally, it stopped working just two months after we moved in. A friend recommended Papa Charlie’s, and I’m so glad they did. I spoke with Frank the owner, and his son Adam was able to come out the very next day. He quickly diagnosed the issue, and instead of jumping to suggest a full replacement (which we were bracing for), he said he believed he could fix i…"
— Meghan Mcnulty · Jun 17, 2025 · Google Reviews"Papa Charlie's is the absolute BEST in town, no questions. Frank and his son are always incredibly professional, kind, and easy to work with. We have had them come to our home and our business on several occasions. From fixing a furnace that died on New Years Eve, repairing it before the sun could even set, to installing industrial air conditioners for our Veterinary clinic. Every experience we've had with Frank and…"
— Jake P. · Nov 8, 2023 · Google Reviews"Frank, Adam and Joe were awesome! They came out super fast and had our gas fireplace back up and running in no time! They cleaned it out and were super friendly also. We will call them again for anything else needed!"
— Lindsey Janson · Jan 18, 2025 · Google ReviewsPros
- Long-established (16+ years in business)
Self-reported on their website — not independently verified.
- Free estimates
- Specializes in furnace repair
- Specializes in AC repair
When to choose them — and when to consider alternatives
- You prefer a family-owned operation
- You prefer a provider with hundreds of customer reviews
Services
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Flagstaff, AZ home
What Papa Charlie's Heating-Cooling publishes about pricing
Fill out this form and Frank or Adam will get back with you shortly to schedule a visit. Submit Thanks for submitting! Home: Get a Quote Contact 3665 N. Jamison Blvd. Home: Contact bottom of page
Contact & hours
Frequently asked questions
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Is Papa Charlie's Heating-Cooling BBB accredited?
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What does HVAC service typically cost when working with a Flagstaff, AZ provider like Papa Charlie's Heating-Cooling?
Does Papa Charlie's Heating-Cooling do Furnace Repair in Flagstaff, AZ?
Does Papa Charlie's Heating-Cooling do AC Repair in Flagstaff, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Papa Charlie's Heating-Cooling (this company) |
80/100 | 4.9★ (40+) | 16+ | A+ | — | — |
| 77/100 | 4.9★ (25+) | 10+ | — | — | — | |
| 70/100 | 4.1★ (95+) | 33+ | A+ | — | — | |
| 79/100 | 4.9★ (860+) | 27+ | A+ ✓ | — | — |
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Profile last updated May 16, 2026.