ACE Home Services
Flagstaff, AZ HVAC · #3 of 10 · 32+ yrs
At a glance
- Google rating
- 4.9★ from 305+ reviews
- In business
- 32+ years
- Services
- 9 HVAC services
- Service area
- Flagstaff, AZ
- Phone
- +1-928-216-4960
Overview
ACE Home Services specializes in comprehensive HVAC and plumbing solutions for Flagstaff's unique high-elevation climate. Their technicians provide expert AC and heating installations tailored to local seasonal demands. Residents in neighborhoods like Sunnyside and Cheshire rely on their same-day emergency response for critical system repairs. Multiple reviewers highlight the team's professional approach to complex slab leak repairs and furnace replacements. This established team maintains a consistent 4.9-star rating across hundreds of local customer experiences.
ACE Home Services provides comprehensive HVAC, plumbing, and electrical maintenance across Flagstaff. Founded in 1994, this multi-trade provider maintains a 30+ year track record of serving Arizona homeowners. Their technicians offer same-day emergency service and free estimates for system repairs or replacements. The company lists specialized expertise in high-efficiency cooling and heating systems designed to handle the region's variable temperatures.
Vouched Score breakdown — 84/100
Above the Flagstaff, AZ HVAC average of 80/100. Ranks #3 of 10 listed HVAC providers in Flagstaff, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How ACE Home Services compares to the Flagstaff average
| Signal | ACE Home Services | Flagstaff avg | Delta |
|---|---|---|---|
| Vouched Score | 84/100 | 80/100 | +4 vs avg |
| Google rating | 4.9★ | 4.7★ | +0.2 vs avg |
| Review volume | 305+ | 180+ | +124 vs avg |
| Years in business | 32+ | 28+ | +4 vs avg |
What customers say
"In the middle of the night, I heard the sound of rushing water and realized I had a leak. I quickly turned off the water to my house and reached out to three different plumbing companies. Ace Home Services was the first to respond and got someone to me before any of the others. Dennis arrived promptly and did an amazing job. He was thorough, friendly, and took the time to explain everything he was doing. He found t…"
— J. CEE · Oct 7, 2025 · Google Reviews"Needed to replace my A/C unit and furnace. Eduardo explained all the options that suit my square footage. He went over everything and I didn’t feel pressured. I’m happy with the outcome and that he was able to answer all my questions. Great Customer Service, Great Unit and I recommend Ace Heating & Cooling & Plumbing. Thanks again Eduardo.. appreciate it!"
— Sylvia Conley · Sep 29, 2025 · Google Reviews"Chris was timely, professional, courteous and friendly. The inspection was thorough and he took time to review all findings with us and explain everything. We are completely satisfied with Ace, and all of their staff we have encountered in the past. Highly recommend."
— Steven Martinez · Jan 13, 2026 · Google Reviews"Marcus was great! He was super explanative about what was happening as he fixed it. The hydro jet should be noted by every restaurant as something that should be regular maintenance for your grease trap!"
— Amanda Adam · Oct 8, 2025 · Google Reviews"Ty moved the hot and cold water supply lines to tie into my vanity and installed my drain line. Ty was very professional in his task. He was very friendly and helpful with any question I had."
— Michael Herriman · Oct 15, 2025 · Google ReviewsPros
- High Google rating (4.9★ across 305+ reviews)
- Long-established (32+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
- Indoor air quality services
- Mini-split system specialist
- Duct testing & sealing
When to choose them — and when to consider alternatives
- You need indoor air quality work
- You need furnace repair
- You need to finance the work
- You value a long-tenured local operator (32+ years in business)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
Service area
Flagstaff, AZ home
What ACE Home Services publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…y! Main Menu FAQ About Us Contact Us Service Area Maintenance Plan Careers Financing Blog Offers Reviews 21-Point Tu…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…Flagstaff. schedule today! Contact us today for a FREE estimate Reach out to ACE’s for all your cooling, heating,…"↗ source
Guarantees & credentials
- Licensed electricians
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of ACE Home Services?
When should I choose ACE Home Services?
When should I consider alternatives to ACE Home Services?
What is the Vouched Score for ACE Home Services?
How long has ACE Home Services been in business?
How can I contact ACE Home Services?
What does HVAC service typically cost when working with a Flagstaff, AZ provider like ACE Home Services?
What pricing terms does ACE Home Services publish on their website?
Does ACE Home Services do AC Repair in Flagstaff, AZ?
Does ACE Home Services do AC Replacement in Flagstaff, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
ACE Home Services (this company) |
84/100 | 4.9★ (305+) | 32+ | — | — | — |
| 80/100 | 4.2★ (25+) | 75+ | A+ | — | — | |
| 77/100 | 4.8★ (25+) | 20+ | — | — | Best for Mini-Splits / Ductless | |
| 90/100 | 4.8★ (190+) | 20+ | — | — | Highest Vouched Score Best for Emergency / 24-Hour Service Best for New System Installation |
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Profile last updated May 16, 2026.