Eastin Heating and Air
Dallas, TX HVAC · #18 of 20 · 42+ yrs
At a glance
- Google rating
- 4.8★ from 490+ reviews
- In business
- 42+ years
- Services
- 6 HVAC services
- Service area
- Dallas, TX
- Phone
- +1-972-278-0613
Overview
Eastin Heating and Air offers a 10-year parts and labor warranty on all new system installations. This family-owned company has served the Dallas area since 1984. Technicians install Ecobee smart thermostats with qualifying system replacements to improve home efficiency. They report never charging overtime fees for repairs performed on nights or weekends. Dallas homeowners benefit from their experience navigating the specific cooling demands of North Texas summers.
Eastin Heating and Air provides residential heating and cooling installation and repair services throughout Dallas and Highland Park. The company reports a 10-year warranty on all parts and labor for new system installations. They state they never charge overtime fees for emergency service calls. Additionally, they include a digital smart thermostat with new HVAC system setups.
Vouched Score breakdown — 68/100
Dallas, TX HVAC average is 81/100. Ranks #18 of 20 listed HVAC providers in Dallas, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Eastin Heating and Air compares to the Dallas average
| Signal | Eastin Heating and Air | Dallas avg | Delta |
|---|---|---|---|
| Vouched Score | 68/100 | 73/100 | -5 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 490+ | 1,270+ | -781 vs avg |
| Years in business | 42+ | 38+ | +4 vs avg |
What customers say
"This is for Dunwright heating and air not Einstein or what ever. They overcharged me. They said they were gonna give me some kind of service package and that they could do it the next time they came out. Of course they didn’t do anything as far as the servicing goes. When they were repairing the air conditioner, I told them to be careful with the trim, not to step on it and break it. I even offered them a chair to …"
— Tony Smith · Nov 21, 2025 · Google Reviews"I recently had a air conditioning unit installed by (Dun RiTE). The scheduling process was straightforward, and the technicians arrived on time. They were highly professional, extremely helpful answering all my questions, and left the area clean."
— Christina Sittig · Mar 8, 2026 · Google Reviews"Bought 2 new mini splits to replace the old ones. The salesmen said I needed new line sets. I bought new line sets. But the reused the old ones. I did not get a refund. I would not recommend them."
— Dan Mistic · Jan 23, 2026 · Google Reviews"I was advised that technician was on his way but provided no ETA. With origination 45 minutes away plus having to backtrack to get tools, it would improve service to keep customer updated on ETA. The technician was very friendly and did a great job."
— Jay · Feb 9, 2026 · Google Reviews"Zach was very professional, worked quickly and thoroughly and explained everything to me. He worked to make sure the problem was fixed and clearly knew what he was doing and how to get there, even with an older unit. I really appreciated his work!"
— Caleb Gentry · Nov 5, 2025 · Google ReviewsPros & cons
- High Google rating (4.8★ across 490+ reviews)
- Long-established (42+ years in business)
Self-reported on their website — not independently verified.
- Satisfaction guarantee
- 10-Year labor warranty
- Free estimates
- Mixed customer sentiment (score 50/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- This is for Dunwright heating and air not Einstein or what ever. They overcharged me. They said they were gonna give me some kind of service package and that they could do it the next time they came…
- Bought 2 new mini splits to replace the old ones. The salesmen said I needed new line sets. I bought new line sets. But the reused the old ones. I did not get a refund. I would not recommend them.
When to choose them — and when to consider alternatives
- You prefer a family-owned operation
- You value a long-tenured local operator (42+ years in business)
- Reports of billing disputes would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Thermostat Installation
Service area
Dallas, TX home
Guarantees & credentials
- 10-year warranty
- Lifetime warranty
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 8:00 AM – 9:00 PM |
|---|---|
| Tuesday | 8:00 AM – 9:00 PM |
| Wednesday | 8:00 AM – 9:00 PM |
| Thursday | 8:00 AM – 9:00 PM |
| Friday | 8:00 AM – 9:00 PM |
| Saturday | 8:00 AM – 3:00 PM |
| Sunday | 10:00 AM – 3:00 PM |
Frequently asked questions
What are the pros of Eastin Heating and Air?
What are the cons of Eastin Heating and Air?
When should I choose Eastin Heating and Air?
When should I consider alternatives to Eastin Heating and Air?
What is the Vouched Score for Eastin Heating and Air?
How long has Eastin Heating and Air been in business?
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What does HVAC service typically cost when working with a Dallas, TX provider like Eastin Heating and Air?
Does Eastin Heating and Air do AC Repair in Dallas, TX?
Does Eastin Heating and Air do AC Replacement in Dallas, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Eastin Heating and Air (this company) |
68/100 | 4.8★ (490+) | 42+ | — | — | Labor Warranty |
| 90/100 | 4.9★ (3,345+) | 51+ | A+ ✓ | — | — | |
| 77/100 | 5.0★ (240+) | 4+ | NR | — | — | |
| 80/100 | 4.9★ (515+) | 15+ | — | — | — |
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Profile last updated May 13, 2026.