AC Medics Hvac/Plumbing
Avondale, AZ HVAC · #9 of 9 · 30+ yrs
At a glance
- Google rating
- 4.5★ from 140+ reviews
- In business
- 30+ years
- Services
- 5 HVAC services
- Service area
- Avondale, AZ
- Phone
- +1-623-266-2660
Overview
AC Medics specializes in rapid AC repair, with reviewers highlighting technicians who diagnose capacitor failures and restore cooling performance within hours. As a Carrier Authorized Dealer, this firm provides professional installation services for high-efficiency systems across the Phoenix metro area. Their team adapts maintenance strategies to combat the extreme dry heat common in Avondale and surrounding desert neighborhoods. Clients frequently note the availability of same-day service for urgent heating and cooling needs.
AC Medics provides comprehensive heating, cooling, and plumbing services throughout the Phoenix metropolitan area. Carrier Authorized Dealer status distinguishes their installation work, while technicians offer same-day service for emergency repairs. With 30+ years of experience, the company maintains a focus on individualized system consultations for residential and commercial clients. They provide transparent, flat-rate pricing models and offer flexible financing options for system upgrades.
Vouched Score breakdown — 68/100
Avondale, AZ HVAC average is 78/100. Ranks #9 of 9 listed HVAC providers in Avondale, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How AC Medics Hvac/Plumbing compares to the Avondale average
| Signal | AC Medics Hvac/Plumbing | Avondale avg | Delta |
|---|---|---|---|
| Vouched Score | 68/100 | 78/100 | -10 vs avg |
| Google rating | 4.5★ | 4.9★ | -0.4 vs avg |
| Review volume | 140+ | 260+ | -116 vs avg |
| Years in business | 30+ | 11+ | +19 vs avg |
What customers say
"My central air quit cooling late Monday evening. I called AC Medics around 9:30pm and was surprised a young lady actually answered that late in the evening. I explained my situation and she was able to schedule a tech for the next morning to arrive sometime between 8am-10am. John actually showed up before 8am which pleased me very much after spending the entire night with no cooling and temperatures in the house …"
— walt1213 · Aug 14, 2025 · Google Reviews"We were very impressed with Andy, the AC technician, who repaired my daughter’s AC unit. He was prompt, knowledgeable and friendly. After running tests he explained the problem, determined a solution and completed the repair in about an hour. I really appreciate that he monitored the air flow and temperature after the repair to make sure it was working effectively."
— Andi Fourlis · Jul 16, 2025 · Google Reviews"Cold calls individuals. Asks highly invasive personal questions. Absolutely zero customer service skills/edicate. Did not get the name of the individual calling, but 0/10 would not recommend."
— Edward Mott · Nov 19, 2025 · Google Reviews"No one came to my house! No service was performed. This company is trying to scam me with a bill that is false. Never had an appointment with this company. No one was at my house."
— George Partilla · Jan 8, 2026 · Google Reviews"I am not going to even give this company or tech a single star that is how shitty the service was!!! The tech showed up didn’t call like they said he would but not a big deal I tried telling him what the issue was and he cut me off to ask where the units are I showed him and he glanced at them and walked off didn’t even walk up to them. Asked me where the controllers are then asked where another thing was and I said…"
— Roxi Bugher · Jul 11, 2025 · Google ReviewsPros & cons
- Long-established (30+ years in business)
Self-reported on their website — not independently verified.
- Authorized Carrier Authorized Dealer
- Emergency response: same-day
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Indoor air quality services
- Specializes in AC repair
- Mixed customer sentiment (score 50/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Cold calls individuals. Asks highly invasive personal questions. Absolutely zero customer service skills/edicate. Did not get the name of the individual calling, but 0/10 would not recommend.
- No one came to my house! No service was performed. This company is trying to scam me with a bill that is false. Never had an appointment with this company. No one was at my house.
- I am not going to even give this company or tech a single star that is how shitty the service was!!! The tech showed up didn’t call like they said he would but not a big deal I tried telling him what…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You value a long-tenured local operator (30+ years in business)
- Reports of appointment no-shows would be a deal-breaker for you
- Reports of unsolicited contact would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Avondale, AZ home
What AC Medics Hvac/Plumbing publishes about pricing
Pricing model
-
No hidden fees
As published: No hidden fees"…Medics: Expert Care for Your Air! Free Estimates No hidden Fees or Charges Financing On Approved Credit 30 Years…"↗ source -
Upfront pricing
As published: Upfront pricing"…Same-Day Service Upfront Pricing Licensed & Insured 100% Satisfaction 5.0 — Rated…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…n seconds We Have The Coolest Customers! GET YOUR FREE ESTIMATE WITH AC MEDICS TODAY! Submit Now AC Medics is exc…"↗ source
Guarantees & credentials
- Licensed
- Licensed professionals
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | 8:00 AM – 4:00 PM |
|---|
Frequently asked questions
What are the pros of AC Medics Hvac/Plumbing?
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Does AC Medics Hvac/Plumbing do AC Repair in Avondale, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
AC Medics Hvac/Plumbing (this company) |
68/100 | 4.5★ (140+) | 30+ | — | — | — |
| 77/100 | 4.8★ (30+) | 15+ | — | — | — | |
| 76/100 | 5.0★ (50+) | 4+ | A+ ✓ | — | — | |
| 74/100 | 4.8★ (190+) | 5+ | — | — | — |
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Profile last updated May 15, 2026.