Precision
Austin, TX HVAC · #15 of 22 · BBB A+ Accredited · NATE-certified · 16+ yrs
At a glance
- Google rating
- 4.7★ from 1,620+ reviews
- In business
- 16+ years
- BBB
- A+ accredited
- Yelp
- 3.0★ from 440+ reviews
- Services
- 9 HVAC services
- Service area
- Austin, TX
- Phone
- +1-512-379-6385
Overview
Precision serves the Austin area with NATE-certified technicians who specialize in complex HVAC system replacements and repairs. Austin’s rapid temperature swings demand reliable performance, and these technicians state they offer 24/7 emergency support to maintain indoor comfort. Reviewers frequently highlight the thorough communication provided by their installation teams during full system changeouts. Financing options are available to help homeowners manage the costs of major equipment upgrades. Their team reports they perform comprehensive maintenance to extend the lifespan of aging residential systems.
Precision provides heating and cooling repair, installation, and maintenance to homeowners throughout Austin and Travis County. NATE-certified technicians manage residential and light-commercial projects, including furnace, heat pump, and mini-split system services. The company states they offer 24/7 emergency support without after-hours surcharges to address urgent comfort issues. Customers can access financing options for system replacements and repairs exceeding $500. Their team also advertises free estimates for new HVAC installations.
Vouched Score breakdown — 77/100
Austin, TX HVAC average is 79/100. Ranks #15 of 22 listed HVAC providers in Austin, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Precision compares to the Austin average
| Signal | Precision | Austin avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 76/100 | +1 vs avg |
| Google rating | 4.7★ | 4.8★ | -0.1 vs avg |
| Review volume | 1,620+ | 2,735+ | -1116 vs avg |
| Years in business | 16+ | 29+ | -13 vs avg |
What customers say
"I had a great experience with Jose Castellan. He was excellent—he communicated clearly throughout the entire process and worked late into the evening to ensure our new unit was fully running even though he knew he needed to come back the next day to finish the work. Thanks to his hard work, we were able to use our heater that same night. Highly recommend their professional and dedicated service!"
— Paola De La Portilla · Feb 24, 2026 · Google Reviews"While Ralph was polite and effective. Other than opening the flue of the chimney (was to be left open by chimney sweep) and attach a retaining nut to the hot water side of a faucet. This part was missing from faucet package, about a year ago. We had a contract with a different company at the time, who would have done it for free (as we had paid for a whole installation). But when it arrived, we had left that firm an…"
— Rose Proler · Feb 4, 2026 · Google Reviews"I had a ton of issues with my ac unit. I ended up just replacing it. Jose was the technician that installed the new unit. He was awesome. He was right on time introduced himself shook my hand and immediately wen to work. He directed his helper on what to do and began removing the old unit. Throughout the day he would check in with me and let me know where they were at. They ran into some issues which wasn't their fa…"
— Justin Dawn · May 4, 2025 · Google Reviews"Fox was great. I had a pipe burst in the yard and Ralph was able to come out within 2 hours. He explained the issue, gave options to address and fixed it by the end of day. He was thorough anx professional. I’d definitely recommend"
— Corinne Price · Dec 11, 2025 · Google Reviews"Silence Redfearn provided stellar support in maintenance of my HVAC system, as it has gone a year and a half without service since the agreement had inadvertently lapsed in 2024while I was overseas.She clearly explained her findings and my options with my bow aging system. On a follow-up visit, at my request she brought Silas Hatcher, Home Comfort Advisor, who clearly explained options and costs at such time when my…"
— Jamie Browder · Jan 3, 2026 · Google Reviews"Nikkywas very helpful, immediately had some ideas of what might be wrong, and explained the process."
— Natalie P. · Yelp"Robert has been so helpful in always going above and beyond to help me find theright cameraand equipment!"
— Ahna M. · Yelp"He takes great pride in the organization of the counter and is very knowledgeable about thegearhe's selling."
— Verified reviewer · YelpPros & cons
- High Google rating (4.7★ across 1,620+ reviews)
- Long-established (16+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
- Specializes in furnace repair
- Lower Yelp rating than Google (3.0★ vs 4.7★)
When to choose them — and when to consider alternatives
- You need emergency AC repair
- You need furnace repair
- You need AC system replacement
- You want a top-rated provider with substantial review history (4.7★, 1,620+ reviews)
- You want NATE-certified technicians
- Reports of rating divergence would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
Service area
Austin, TX home
What Precision publishes about pricing
Maintenance plans
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Comfort Club
As published: Comfort Club"…e About Us AprilAire Giveaway Awards Careers Home Comfort Club Apply for Financing Media Enquiries Our Services…"↗ source
Estimates
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Free estimates
As published: Free estimates"…lete satisfaction. Beginning every service with a free estimate and a thorough inspection, you can count on us fo…"↗ source
Guarantees & credentials
- NATE-Certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
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When should I consider alternatives to Precision?
What is the Vouched Score for Precision?
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What pricing terms does Precision publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Precision (this company) |
77/100 | 4.7★ (1,620+) | 16+ | A+ ✓ | 3.0★ | — |
| 75/100 | 4.8★ (16,830+) | 42+ | A- ✓ | 2.6★ | — | |
| 80/100 | 4.7★ (6,260+) | 72+ | A+ ✓ | — | — | |
| 76/100 | 4.8★ (5,975+) | 23+ | A+ ✓ | 2.1★ | — |
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Profile last updated May 12, 2026.