Elite Air Conditioning and Plumbing
Austin, TX HVAC · #14 of 22 · BBB A+ Accredited · 12+ yrs
At a glance
- Google rating
- 4.9★ from 720+ reviews
- In business
- 12+ years
- BBB
- A+ accredited
- Yelp
- 4.4★ from 50+ reviews
- Services
- 7 HVAC services
- Service area
- Austin, TX
- Phone
- +1-512-637-4237
Overview
Elite Air Conditioning and Plumbing provides comprehensive HVAC and plumbing services throughout the Austin area. Technicians perform thorough ductwork evaluations and system diagnostics to address performance issues in local homes. Austin's intense summer heat requires reliable cooling, and Elite offers year-round maintenance plans to keep systems running efficiently. Reviewers frequently highlight the expertise and professional conduct of staff during both routine maintenance and complex repair visits.
Elite Air Conditioning and Plumbing provides residential and commercial HVAC and plumbing services across Austin. The company maintains a 100% locally owned status, distinguishing itself from larger corporate competitors. Technicians offer specialized ductwork sealing services using Aeroseal technology to improve energy efficiency. They provide 24/7 emergency response for both cooling and plumbing systems, ensuring support for Austin homeowners during the peak summer months.
Vouched Score breakdown — 78/100
Austin, TX HVAC average is 79/100. Ranks #14 of 22 listed HVAC providers in Austin, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Elite Air Conditioning and Plumbing compares to the Austin average
| Signal | Elite Air Conditioning and Plumbing | Austin avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 76/100 | +2 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 720+ | 2,735+ | -2013 vs avg |
| Years in business | 12+ | 29+ | -17 vs avg |
What customers say
"I always recommend Elite as the go to for HVAC and Plumbing service, both commercially and residential. Their work is top notch, they care about their customers, and they never take advantage or sell you things you don't need. They've absolutely saved me money, time, and heart ache over the years. Special shout out to Gabe, who came over today to help me with my steam unit! He was great!"
— Dino Crupi · Mar 6, 2026 · Google Reviews"I had a great experience with Elite Plumbing. Jay came out to resolve an issue for me. He patiently explained what was going on and recommended a course of action with options. I didn’t feel pressured and felt I could trust him. He was respectful and capable. He worked diligently to resolve my issue and kept me in the loop through the process. Glad to have found Jay and Elite to care for my home."
— Terri Hill · Oct 10, 2025 · Google Reviews"Jay came over to help with plumbing. Such a wonderful, knowledgeable, kind, smart man. We really enjoyed having Jay work at our house. If he lived in the area, we’d be friends for sure. He’s just great. Reliable, sweet and again, so dang smart. We will hire him time and again. Stand up guy doing really hard work."
— Julie Epsteen · Oct 21, 2025 · Google Reviews"Elite installed the HVAC system in the newly built home that we purchased 2 ½ years ago. I signed up for their maintenance program which includes visits for system checks twice per year. We called them out in May ‘25 due to poor system performance in one of the two units. They indicated that there was likely a refrigerant leak, but they could not find it. They added refrigerant and said to keep an eye on it. In…"
— Erik Reichman · Nov 18, 2025 · Google Reviews"Wil and Austin were the technicians that installed my water filtration system. They were extremely knowledgeable and answered all my questions. They were efficient, fast, and extended great customer care. Based on their stellar work, I will definitely refer Elite to my family and friends for any air conditioning and plumbing needs they may have. They did a great job!!!"
— Carolyn Mccalvin · Oct 23, 2025 · Google Reviews"Kyle came to our house and did a VERY thorough evaluation of our system and the duct work."
— Verified reviewer · Yelp"Our experience with Elite, and specifically Jason Goodman, was better than anything we could have hoped for."
— Verified reviewer · Yelp"My stepdad is an HVAC tech in Arizona so he gave me a list of questions to ask and Ryan answered all of them."
— Verified reviewer · Yelp"AC Technician came on time and did a good job repairing my AC on 8.15."
— Verified reviewer · BBB"Elite's crew is top notch! I will only use them for all of my property HVAC and plumbing repairs and replacements."
— Verified reviewer · BBB"We had a great experience with Elite! was extremely helpful and professional."
— Verified reviewer · BBBPros & cons
- High Google rating (4.9★ across 720+ reviews)
- Long-established (12+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Elite installed the HVAC system in the newly built home that we purchased 2 ½ years ago. I signed up for their maintenance program which includes visits for system checks twice per year. We called t…
When to choose them — and when to consider alternatives
- You need furnace repair
- You want manufacturer-warranty installation work
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 720+ reviews)
- Reports of communication gaps would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
Service area
Austin, TX home
Guarantees & credentials
- Licensed
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Elite Air Conditioning and Plumbing?
When should I choose Elite Air Conditioning and Plumbing?
When should I consider alternatives to Elite Air Conditioning and Plumbing?
What is the Vouched Score for Elite Air Conditioning and Plumbing?
Is Elite Air Conditioning and Plumbing BBB accredited?
How long has Elite Air Conditioning and Plumbing been in business?
How can I contact Elite Air Conditioning and Plumbing?
What does HVAC service typically cost when working with a Austin, TX provider like Elite Air Conditioning and Plumbing?
Does Elite Air Conditioning and Plumbing do AC Repair in Austin, TX?
Does Elite Air Conditioning and Plumbing do AC Replacement in Austin, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Elite Air Conditioning and Plumbing (this company) |
78/100 | 4.9★ (720+) | 12+ | A+ ✓ | 4.4★ | — |
| 88/100 | 4.8★ (3,790+) | 5+ | — | — | — | |
| 90/100 | 5.0★ (800+) | 32+ | — | — | Best for Furnace Replacement Best for Rebates & Tax Credits |
|
| 79/100 | 4.8★ (3,245+) | 32+ | A+ ✓ | — | — |
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Profile last updated May 12, 2026.