Snow Bear Heat and Air Amarillo
Amarillo, TX HVAC · #13 of 14 · BBB A+ Accredited · 14+ yrs
At a glance
- Google rating
- 4.8★ from 965+ reviews
- In business
- 14+ years
- BBB
- A+ accredited
- Services
- 10 HVAC services
- Service area
- Amarillo, TX
- Phone
- +1-806-367-9416
Overview
Snow Bear Heat and Air Amarillo specializes in complex retrofits, including whole-home Goodman air conditioner installations and Daikin mini-split systems. Technicians frequently manage demanding projects in the extreme West Texas heat, often working in 110-degree attic temperatures. Amarillo homeowners benefit from their specific focus on energy-efficient equipment upgrades and comprehensive indoor air quality solutions. Their team advertises a $7 diagnostic fee for new customers to assist with urgent system failures.
Snow Bear Heat and Air Amarillo provides residential and commercial HVAC repair, installation, and maintenance across the Texas Panhandle. Their team reports expertise in high-efficiency equipment, including Goodman AC units and Daikin ductless mini-split systems. They list 24/7 emergency availability for system malfunctions and offer financing options for larger replacement projects. This locally-owned business advertises a $7 diagnostic fee for first-time customers to improve accessibility for local homeowners.
Vouched Score breakdown — 74/100
Amarillo, TX HVAC average is 81/100. Ranks #13 of 14 listed HVAC providers in Amarillo, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Snow Bear Heat and Air Amarillo compares to the Amarillo average
| Signal | Snow Bear Heat and Air Amarillo | Amarillo avg | Delta |
|---|---|---|---|
| Vouched Score | 74/100 | 76/100 | -2 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 965+ | 345+ | +616 vs avg |
| Years in business | 14+ | 27+ | -13 vs avg |
What customers say
"This business appears to be a scam. I was referred to them by home depot. Someone claiming to be "Karen with the heating and air conditioning department" sent me a text, saying that they tried calling, however I had no calls from them. I went to home depot and they said they don't have anyone by that name. When I questioned the person texting me she said I could call, and gave me a different number than what hom…"
— TR S · Oct 13, 2025 · Google Reviews"Simon, with Snow Bear, came yesterday to install our new toilet we purchased from Home Depot. He did an excellent job. He even texted this morning to make sure everything was okay and said to let him know if there was any problems. He is very respectful and considerate. I would recommend him anytime."
— D. Sims · Nov 14, 2025 · Google Reviews"My ac quit working and my family was complaining. I reached out to Snow Bear Heat and Air. Daniel arrived quickly. He was super efficient. Dianosed the issue and had the part that went bad, in his truck. He replaced it . The AC was back on in no time. Want to thank you Daniel. Best AC service I have ever experienced. Efficient, friendly, and honest."
— Jeff Persons · Oct 23, 2025 · Google Reviews"Absolutely amazing service! Snow Bear Heat and Air went above and beyond when fixing my furnace and AC. The technician showed up right on time, explained everything clearly, and made sure the job was done perfectly before leaving. You can really tell they care about their customers professional, honest, and reliable. My home’s never felt more comfortable. Highly recommend Snow Bear Heat and Air to anyone needing AC …"
— Parsa Hejabian · Oct 29, 2025 · Google Reviews"Very unprofessional and treated poorly by this 3rd party company to Home Depot. I had gone to Home Depot on a Sunday and was introduced to a service Home Depot uses to help get your water heater installed. This company reached out on Monday asking for a picture of my current water heater (no other details but they just need a picture). Well I work 12 hour shifts so I sent a picture as soon as I could once I got home…"
— Michelle Adkins · Oct 1, 2025 · Google Reviews"the desert region of West Central Texas and they drove from Amarillo to install a new Goodman 4-ton air conditioner, adding three new vents in the attic at 110 to 120-degree heat, and a Daikin Mini Split for my shop. Each of the two days they were here they worked their hind ends off in 107-degree heat with a heat index of 110 to 112 degrees and the smile n…"
— Verified reviewer · BBBPros & cons
- High Google rating (4.8★ across 965+ reviews)
- Long-established (14+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
- Specializes in mini split
- 1 BBB complaint(s) filed in the past 12 months
- Most recent BBB complaints involve customer service issues (1/1 sampled)
- Mixed customer sentiment (score 65/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- This business appears to be a scam. I was referred to them by home depot. Someone claiming to be "Karen with the heating and air conditioning department" sent me a text, saying that they tried calli…
- Very unprofessional and treated poorly by this 3rd party company to Home Depot. I had gone to Home Depot on a Sunday and was introduced to a service Home Depot uses to help get your water heater insta…
When to choose them — and when to consider alternatives
- You need furnace repair
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 965+ reviews)
- Recent BBB complaint history is a deal-breaker for you
- Reports of appointment cancellations or communication gaps would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Amarillo, TX home
What Snow Bear Heat and Air Amarillo publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…r Air Quality Services In Amarillo, TX Try Us Now Maintenance Plan HVAC Maintenance Plan In Amarillo, TX. Contact Us…"↗ source
Financing
-
0% financing
As published: 0% financing"…ou cool for a blissful amount of time. We also do 0% financing and will work with any type of household to get y…"↗ source
Pricing model
-
Upfront pricing
As published: Upfront pricing"…r air conditioning and heater repair services and up-front pricing on any work or equipment needed, over the phone a…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…ahead of the masses and book with us now! We give free estimates over the phone and just might be able to make a t…"↗ source
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Snow Bear Heat and Air Amarillo?
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When should I choose Snow Bear Heat and Air Amarillo?
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What is the Vouched Score for Snow Bear Heat and Air Amarillo?
Is Snow Bear Heat and Air Amarillo BBB accredited?
How long has Snow Bear Heat and Air Amarillo been in business?
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What does HVAC service typically cost when working with a Amarillo, TX provider like Snow Bear Heat and Air Amarillo?
What pricing terms does Snow Bear Heat and Air Amarillo publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Snow Bear Heat and Air Amarillo (this company) |
74/100 | 4.8★ (965+) | 14+ | A+ ✓ | — | — |
| 77/100 | 5.0★ (70+) | 20+ | — | — | — | |
| 75/100 | 4.9★ (160+) | 6+ | — | — | — | |
| 94/100 | 4.9★ (1,990+) | 48+ | A+ ✓ | — | Best for Smart Thermostat Install |
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Profile last updated May 12, 2026.