Chill Out Heat Air & Refrigeration
Amarillo, TX HVAC · #14 of 14 · BBB A+ Accredited
At a glance
- Google rating
- 4.6★ from 45+ reviews
- In business
- 8+ years
- BBB
- A+ accredited
- Services
- 5 HVAC services
- Service area
- Amarillo, TX
- Phone
- +1-806-517-2094
Overview
Chill Out Heat Air & Refrigeration specializes in complex commercial refrigeration and HVAC systems across the Texas Panhandle. Owners Bo and Katrina Atkins lead a team focused on rapid diagnostics for both residential and business clients. Amarillo’s extreme summer heat often strains local cooling systems, making their prompt diagnostic approach a vital asset for homeowners. Reviewers frequently highlight the efficiency of their technicians during urgent no-cooling calls. They offer free estimates for new installations and equipment replacements.
Chill Out Heat Air & Refrigeration serves the Amarillo area with a focus on commercial refrigeration and residential HVAC repairs. The company lists 24/7 availability for urgent cooling and heating malfunctions. Founded in 2018, they report providing comprehensive installation and repair services for furnaces, air conditioners, and ice machines. They state they provide free estimates for equipment replacements and new system installations.
Vouched Score breakdown — 64/100
Amarillo, TX HVAC average is 81/100. Ranks #14 of 14 listed HVAC providers in Amarillo, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Chill Out Heat Air & Refrigeration compares to the Amarillo average
| Signal | Chill Out Heat Air & Refrigeration | Amarillo avg | Delta |
|---|---|---|---|
| Vouched Score | 64/100 | 76/100 | -12 vs avg |
| Google rating | 4.6★ | 4.9★ | -0.3 vs avg |
| Review volume | 45+ | 345+ | -304 vs avg |
| Years in business | 8+ | 27+ | -19 vs avg |
What customers say
"These guys a the weinershnitl or how ever you spell it. on gem lake are burning up. Because your guys came out and supposedly service there system. End up ruining it. They have been out with proper a/c since first of July. Had a commercial company come out an asses the problem. Totaling of damages they said around 19000.00. You need to respect these employees. They are hard working people. They have fryers and gridd…"
— Chris Profancik · Sep 12, 2025 · Google Reviews"I just bought my hvac unit from them. They are the absolute best. Professional and hardworking. I will forever refer them to anyone who asks me who they need to go to."
— Kathy Hoard · Sep 27, 2025 · Google Reviews"Had a very troubling, unidentified problem with our AC unit… CHILL OUT began the diagnoses and didn’t stop until it was fixed. Response time was quick and their staff did everything in an effective manor to help us, all the while being very kind and efficient with our time and our needs. The office staff and techs were very helpful as we navigated through all of this! We really appreciate CHILL OUT helping us ch…"
— Bryan Pesina · Jun 23, 2025 · Google Reviews"5 stars all the way! Chill Out Heating Air & Refrigeration came through like true pros. From the moment I called, their customer service was top notch—friendly, efficient, and ready to help. They didn’t just put me on the schedule… they got someone out the same day! The technician was sharp, respectful, and had our control panel repaired in no time. No stress. No runaround. Just honest, quality work. Grateful doesn’…"
— Blanca Schaffer · Apr 1, 2025 · Google Reviews"Came home to a very hot house. Called Chill Out and they were there in a very short time and their guys came out and had my air conditioner problem diagnosed and working great in no time. With temp outside in the 90's we were so appreciative for the great service! Highly recommend them!"
— Jeff Bennert · Jun 17, 2025 · Google ReviewsPros & cons
- BBB accredited
Self-reported on their website — not independently verified.
- Free estimates
- Specializes in AC repair
- Specializes in commercial
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- These guys a the weinershnitl or how ever you spell it. on gem lake are burning up. Because your guys came out and supposedly service there system. End up ruining it. They have been out with proper a/…
When to choose them — and when to consider alternatives
- You have a commercial property
- Reports of commercial equipment damage would be a deal-breaker for you
- You prefer a provider with hundreds of customer reviews
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Amarillo, TX home
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Chill Out Heat Air & Refrigeration?
When should I choose Chill Out Heat Air & Refrigeration?
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What is the Vouched Score for Chill Out Heat Air & Refrigeration?
Is Chill Out Heat Air & Refrigeration BBB accredited?
How long has Chill Out Heat Air & Refrigeration been in business?
How can I contact Chill Out Heat Air & Refrigeration?
What does HVAC service typically cost when working with a Amarillo, TX provider like Chill Out Heat Air & Refrigeration?
What pricing terms does Chill Out Heat Air & Refrigeration publish on their website?
Does Chill Out Heat Air & Refrigeration do AC Repair in Amarillo, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Chill Out Heat Air & Refrigeration (this company) |
64/100 | 4.6★ (45+) | 8+ | A+ ✓ | — | — |
| 87/100 | 5.0★ (215+) | 40+ | — | — | — | |
| 78/100 | 5.0★ (90+) | 5+ | A- | — | — | |
| 77/100 | 5.0★ (70+) | 20+ | — | — | — |
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Profile last updated May 12, 2026.